Proactive and goal-oriented professional with time management and problem-solving tools. With capacity to learn and apply new skills. Experienced in process improvements and committed to drive team success & contribute to organizational growth.
Provides spare parts & equipment repair worldwide to Aerospace customers with optimal responsiveness and service.
• Managed Quality & QMS to ensure compliance with Aviation Safety requirements with the repair station.
• Ensures regulatory documentation, e.g., FAA, EASA, CAAC, UK CAA, etc., is current, in compliance with regulations.
• Lead projects using lean/six sigma (advanced quality) tools to evaluate Safran and supplier products.
• Established KPIS metrics for evaluating product Quality.
• Analyzed root causes of deficiencies to ensure proper corrective actions are implemented and validated.
• Analyzed customer requirements and specifications to ensure compliance with Safran products.
• Responsible for HMRB cage non-conforming products and define disposition.
• RMA verification and analysis for all customer returns.
• Responsible to provide support and Maintain Customer score card.
• Daily DPPM analysis and SAP transaction for Quality to define part is under warranty.
• Daily SAP transactions for Quality (RMA, DPPM, Shipping, QA hold)
• Maintained QRS (Quality Request Service) to complete tasks under goal of
• Analyzed data from inspections to identify trends and drive continuous improvement efforts across teams.
• Established root cause analysis to effectively troubleshoot production discrepancies and implement corrective actions.
• Improved customer satisfaction levels with timely resolution of non-conformances and effective corrective actions.
Provides supply chain automation solutions & technologies for manufacturing/warehousing distribution operations.
• Develop, Implement & maintain quality control processes, management systems and supplier quality control.
• Supervised 12 inspectors for both shifts daily activities.
• Responsible for maintaining Quality KPIS and report on daily, monthly meetings to achieve company goals.
• Nonconformance cage actions and improvements, doing Quality Alert for internal and external rejections.
• Internal and external quality audits according to the ISO 9001 standard.
• Manage risk analysis for non-conforming products at Quarantine area and define disposition.
• Improved quality performance (COPQ) using statistical and analytical methods to improve processes.
• Responsible for Shipping and warehouse quality control audits.
• Review and analyze customer returns to complete 8D and prevent recurrence.
• Responsible to Maintain 5S’s principals in all warehouse areas.
• Develop suppliers audit and mitigation plan to improve their score cards.
• Daily SAP transactions for Quality (Scrap, Quarantine, WH location movements).
Aerospace world leader company in manufacturing hydraulic hoses assemblies for fuel, gas and fluids.
• Develops and maintains quality standards for Aerospace products and processes.
• Provides statistical information for quality improvement and Coordinates customer complaints.
• Coordinated APQP / PPAP requirements until PSW signed and approved by Customer (HASP and Net Inspect).
• Improved quality performance (COPQ) using statistical and analytical methods to improve processes.
• Implemented methods and procedures for inspecting, testing, and evaluating products. (Zero Defects).
• Provided disposition to nonconforming materials by participating in risk assessments investigations MRB.
• Coordinates with customers & suppliers quality performance, trends and corrective actions. (Score Cards).
• Analyzed compliance and effectiveness of the quality system by performing supplier audits and surveys.
• Worked with DCMA and the FAA to meet product requirements and specifications PMA, FAI’s procedures.
• Performed quality audits to suppliers and customers to ensure product & process meet AS9100.
A subsidiary of Mitsubishi Heavy Industries Ltd (MHI). A world leader in the manufacturing of wind turbine blades.
• Responsible for internal & external quality for wind turbine blades to meet customer requirements and specs.
• Supervised 8 quality inspectors in daily activities.
• Performed supplier on site process audits to ensure quality and consistency of product.
• Developed our supplier in problem solving tools and reduced 25% customer complaints.
• Reduced process product defects to achieve rate goal of 94%.
• Reviewed product manufacturing documentation for final Approval.
• Developed quality procedures according to the customer requirements and specifications.
Tier One automotive supplier of electrical units utilizing automated production lines to control different car functions.
• Responsible for internal and external product quality for FORD & GM production lines (SMD & Assembly).
• Improved quality for line products to achieve company goals FPY 97% and scrap rate 2%.
• Supervised 2 co-op quality engineers, 4 QA inspectors and 1 x-ray tech in daily activities.
• Updated quality documentation (PFMEA, Control Plans and Process Flow).
• Coordinated customers complaints (Containment, Root cause analysis and 8D).
• Developed 8D on internal failures to prevent recurrence and avoid escape path. (FIREWALL)
• Responsible for lean manufacturing activities on company new projects.
• Presented to company management the status of production line (defect rate and scrap).
• Coordinated monthly quality meetings to inform improvements and production line goal trend.
• Participated in company six sigma projects and reduced scrap by 15%.
Tier One supplier of electrical connectors & wiring harnesses utilizing injection molding & automatic assembly processes.
• Responsible for internal & external quality for 24 molding machines and 15 assembly stations for 20 customers.
• Reduced 30% customer complaints using problem solving and lean manufacturing tools.
• Traveled to customer plants in USA, Canada, Mexico, Japan & Thailand to provide support of containment, sorting, corrective actions and process audit activities.
• Coordinated customer claims (containment, root cause analysis and corrective actions).
• Developed 8D for internal and external concerns (NCDR, RMAs and customer complaints).
• Supervised 4 quality inspectors on daily activities.
• Responsible for the quarantine cage (material disposition, sorting and scrap).
• Worked with suppliers on activities like (PPAP approval, PPM and RMA).
A Tier One automotive supplier of electrical ignition key and door locks, wire switches, stamping & automatic assembly.
Responsible for coordinating Ford new projects and production line for 50 stations and inventory control.
• Supervised system analysts and cycle counters on daily system transactions.
• Implemented the ABC cycle counts to achieve and maintain 99% inventory accuracy.
• Reduced 60% inventory adjustments, obsolescence and inventory stock 2 to 1 week.
• Responsible of the company physical inventory reconciliation. ($7,000,000 USD).
• Coordinated the ECO (engineering change orders) for 1,300 part numbers.
• Worked with the kanban pull system, supply chain, Mapping (Lean Mfg.)
• Coordinated new products timelines from cost request to start of production.
• Implemented budgets, Bom’s, PFMEA, control plans, line layouts and work instructions.
• Designed the plant expansion distribution layout using AutoCAD software.
Project management
Quality control
Teamwork and leadership
Document management
Document control
Quality assurance
Continuous improvement
Corrective action planning
Root-cause analysis
Non-conforming material reports