Alfredo Alan Rodriguez
Edinburg,TX
Summary
Efficient Cloud Engineer with years of experience assembling cloud infrastructure. Utilizes strong managerial skills when resolving issues with vendors and coordinating tasks with other AWS teams. Implements best practices to create cloud functions, applications and infrastructure to optimize costs and efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cloud Support Engineer II - IaC Deployment
Amazon Web Services
08.2021 - Current
- Specialized in AWS services regarding deployment. Services include: Cloudformation, Cloud Development Kit (CDK), Service Catalog, Code Pipeline, CodeCommit, etc.
- Resolved over 700+ issues with varying severities.
- Provided expert analysis and troubleshooting to issues within the Cloudformation service during ongoing oncall cycles.
- Provided technical support to customers on cloud-based applications and products utilizing AWS services.
- Assisted customers with production down scenarios under high stress to bring them out of pain.
- Provided quick turn around solutions during high stress situations.
- Assisted customers with their complex architecture to streamline their processes.
- Troubleshot complex problems with cloud computing systems and networks.
- Resolved customer issues related to cloud infrastructure, data migration, and software development.
- Trained team members and users in newly implemented and emerging technology to enhance business productivity.
- Reviewed customer and internal code in order to resolve bugs and give feedback.
Education
Bachelor of Science - Computer Science
The University of Texas Rio Grande Valley
Edinburg, TX05.2021
Skills
- Troubleshooting
- Business Continuity
- Technology Support
- Disaster Recovery Planning
- Cloud Computing
- User Training
- Incident Response
- Infrastructure Consulting
- Continuous integration
- Monitoring tools
- Incident management
Certification
- Cloudformation Subject Matter Expert - Awarded November 2023
Programming Languages
- Python
- TypeScript
- C++
- C#
- YAML
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cloud Support Engineer II - IaC Deployment
Amazon Web Services
08.2021 - Current
Bachelor of Science - Computer Science
The University of Texas Rio Grande Valley
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