Dedicated, bilingual and detail-oriented financial institution teller with over 30 years of experience in high-volume retail banking environments. Proficient in cash handling, transaction processing, bank products cross-selling and fraud detection
Overview
34
34
years of professional experience
Work History
General Manager
LISTA RED LLC
East Side Bridgeport, CT
10.2022 - 04.2026
Store opening and closing.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
End-of-the-Day Store Balancing
Serve as back up to other tellers on processing customer transactions
Check cashing approval and returned checks collection
Cash Order
Annual license renewal
Served as compliance officer (AML program)
CTR's, SARs & $6,000 or more banking commission log filing
I was designated to assist on audits conducted by IRS, CT Banking Commission, Needham Bank, Western Union, RIA, CheckFreePay and the independent reviewer.
Quarterly reports
Customer complaints handling
Store Manager
M&M Pawn & Check Cashing
East side Bridgeport, CT
10.2018 - 10.2022
Store opening and closing.
End-of-the-Day Store Balancing
Serve as back up to other tellers on processing customer transactions
Check cashing approval and returned checks collection
Cash Order
CTR's, SARs & $6,000 or more banking commission log filing
Customer complaints handling
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Serve as back up to other tellers on processing customer transactions
Check cashing approval and returned checks collection
Cash Order
Annual license renewal
Served as compliance officer (AML program)
CTR's, SARs & $6,000 or more banking commission log filing
I was designated to assist on audits conducted by IRS, CT Banking Commission, People's Bank, Western Union, RIA, CheckFreePay and the independent reviewer.
Quarterly reports
Customer complaints handling
Teller
Fleet Bank
Black Rock Turnpike, Fairfield
11.1991 - 10.1992
Once a week telemarketing
Daily ATM balancing
Saving bonds redemption
Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.
Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
Education
Graphic Design Certificate -
Gibbs College
Norwalk
04.2007
Bachelor degree - computer science
UCMM
Dominican Republic
05.1987
Skills
Microsoft Excel and Word
Notary Public
Quickbooks Introductory knowledge training at HOUSATONIC COMMUNITY COLLEGE