Alfred(Trae) Nyman

• Established long-term relationships with clients, leading to increased repeat business and customer loyalty.
• Educated customers about product features and benefits to aid in selecting the best options for each individual's needs.
• Selected correct products based on customer needs, product specifications, and applicable regulations.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Developed, maintained, and utilized a diverse client base.
• Contributed to team objectives in a fast-paced environment.
• Greeted customers and offered assistance with selecting merchandise, finding accessories, and completing purchases.
• Met with customers to discuss and ascertain needs, tailor solutions, and close deals.
• Performed effectively in theself-directed work environment, managing day-to-day operations and decisions.
• Built rapport with customers and assessed needs to make product recommendations and upsell.

• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Helped customers locate products and checked store systems for merchandise at other sites.
• Built relationships with customers to encourage repeat business.
• Accurately processed POS transactions, returning coins, currency, payment cards, and receipts to customers.

• Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
• Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Rotated merchandise and displays to feature new products and promotions.
• Managed inventory control, cash control and store opening and closing procedures.
• Supervised guests at front counter, answering questions regarding products.

• Responsible for merchandising and inventory control for store Coordinated the unloading of truck delivery and warehousing Help build and establish new stores in Orlando area Associate of the month February, April, May, July.
• And September 2003 Instrumental in bringing new products and inventory to the store as a spokesman at Expos.
• Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
• Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
• Created inviting environment for customers by maintaining store organization and cleanliness.
• Listened to customer needs and desires to identify and recommend optimal products.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Assisted customers by answering questions and fulfilling requests.

In Charge of 3 go kart tracks

• Trained and coached junior employees on procedures for completing various types of repairs and maintenance on go karts
• Promoted workplace safety by examining tools and equipment and providing employee safety training to prevent unsafe conditions.
• Diagnosed mechanical failures to determine and delegate corrective actions.
• Corrected faults and maximized performance by rebuilding systems and individual components.
• Delegated jobs to subordinates and monitored quality of work.
• Maintained cleanliness, safety and efficiency of Tracks
• Completed diversified electrical work on go karts such as servicing and installing batteries and terminals, repairing and adjusting go karts
• Inspected completed repairs to check for accuracy and functionality and maintain customer satisfaction.
• Mentored junior mechanics in technical skills and best practices, fostering a collaborative team environment to drive success.