Accomplished PMO Manager with a proven track record at IBM Corporation, adept in program implementation and fostering effective relationships. Spearheaded initiatives that surpassed cost-saving targets by 20% and reduced IT cost structure by 25%. Skilled in matrix management and leadership, consistently delivering strategic project outcomes and driving business transformation.
Overview
20
20
years of professional experience
Work History
PMO Manager - Technology Business Management
IBM Corporation - CIO Office
01.2018 - 11.2024
Manage a team of program and project managers and provide guidance throughout project lifecycles
Continuously improve project management toolkits and methodologies
Define and drive the overall vision, strategy and key deliverables for the project/program
Provide Program Management and project team oversight
Establish project benchmarks and performance metrics
Work with finance business partner to manage quarterly project OPEX & CAPEX
Translate the project vision into program high level scope, design and executables
Foster a culture of continuous improvement and growth mind-set behavior
Oversee the portfolio of projects, supporting prioritization of initiatives based on strategic objectives, risk assessment, and resource availability.
Monitor project performance through key performance indicators (KPIs), providing regular updates to executive leadership on progress, risks, and issues.
.
Sr Manager, Hybrid Cloud
IBM Corporation - CIO Office
01.2014 - 01.2018
Manage team of 60 IT professionals to deliver complete set of Cloud Infrastructure Services.
Develop Cost Model to allocate internal customer service charges
Managed 30M of IT spend
Cloud Platform - Program Executive/Manager
IBM Corporation
01.2013 - 12.2014
Manage team of 20 IT professions to deliver initial internal Cloud Hosting offering
Reduced migration and application deployment cycle time by 60%
Developed Agile management structure and metrics to accelerate program deliverables by 30%
Surpassed cost saving targets by 20% in first year
Operations Executive - Blue Harmony Project
IBM Corporation
05.2008 - 01.2013
Developed management system that led to successful international project implementations
Drafted action plans , led meetings with department executives to review project status and proposed changes. Collaborated with cross-functional teams to draft project plan schedules
Managed 100M budget to achieve company budget objectives
Monitored team progress and enforced deadlines
Developed slides and other forms of media to present project progress to the executive team
Program Manager - SAP Ledger
IBM Corporation
04.2006 - 05.2008
Established a cross organization team of over 100 professionals assigned to roll out World Wide implementation of SAP ledger
Planned, organized, directed IT operations to ensure optimal return on investment
Managed Audited 25 work plans and offered recommendations for improvements
Served as the single point of contact for project scheduling changes
Business Transformation Portfolio Mgr
IBM Corporation
10.2004 - 03.2006
Drove overall IT cost structure reduction of 25%
Developed new analytic process to allow senior management to understand the impact of each project.
Established cross organization governance model
Partnered with Manufacturing and IT Organization to develop an integrated change management process
Education
Bachelor of Arts - Business Economics
Mount St Mary College
Newburgh, NY
2000
Skills
Program Implementation
Matrix Management
Budget Administration
Complex problem solving
Project Management
Planning
Leadership
Building Effective Relationships
Cost Control
Agile Practices
Analytical Skills
Team Leadership
Creativity
Analytical Skills
Oral Communication
Business Process
Accomplishments
Leadership
Served as key contributing member to Leadership team.
Implemented common program management systems resulting in operational efficiencies
Launched several budget planning initiatives to drive 10% annual reductions
Mentored and developed several top talent staff members
Certifications
PMI
PMI -ACP Certified
Certified Technology Business Management Executive
Affiliations
PMI Hudson Valley Charter
Timeline
PMO Manager - Technology Business Management
IBM Corporation - CIO Office
01.2018 - 11.2024
Sr Manager, Hybrid Cloud
IBM Corporation - CIO Office
01.2014 - 01.2018
Cloud Platform - Program Executive/Manager
IBM Corporation
01.2013 - 12.2014
Operations Executive - Blue Harmony Project
IBM Corporation
05.2008 - 01.2013
Program Manager - SAP Ledger
IBM Corporation
04.2006 - 05.2008
Business Transformation Portfolio Mgr
IBM Corporation
10.2004 - 03.2006
Bachelor of Arts - Business Economics
Mount St Mary College
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