Algeron Bob
Atlanta,GA
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership.
Overview
14
14
years of professional experience
Work History
Cashier
The Varsity
Atlanta, GA
08.2023 - 12.2024
- Conducted price checks for special orders or discounts as requested by customers.
- Issued receipts, refunds, credits or change due to customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Answered customer inquiries regarding store policies and procedures.
- Answered customer questions and provided store information.
- Greeted customers promptly and responded to questions.
Security Officer
Signia By Hilton
Atlanta , GA
03.2024 - 06.2024
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Checked for safety hazards and took corrective action when necessary.
- Enforced access control measures in accordance with established procedures.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Investigated all reported incidents of theft or vandalism on premises.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Responded to alarms and conducted investigations as required.
- Maintained accurate logs of all security related activities.
- Assisted in the development and implementation of security policies and procedures.
Security Officer
Allied Universal Security Services
Atlanta, GA
12.2023 - 03.2024
- Warned persons of rule infractions or violations and evicted violators from premises.
- Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
Enforcement Officer
City of Atlanta
Atlanta, GA
09.2021 - 08.2023
- Determined site violation reports to investigate, coordinating compliance and enforcement activities with other government agencies.
- Devised and deployed strategies for promoting critical health and safety standards to employees.
- Searched premises for contraband items such as weapons, drugs or stolen property.
- Attended court hearings related to cases involving criminal charges or civil litigation.
- Attended court hearings related to cases under investigation.
- Interviewed witnesses, victims and suspects in order to obtain information pertinent to investigations.
Cargo Office Agent
Swissport Cargo Services
Atlanta, GA
05.2021 - 10.2021
- Utilized computer systems for tracking, information gathering and and or troubleshooting.
- Upsold additional products or services when appropriate in order to meet sales goals.
- Performed administrative tasks such as data entry, filing paperwork, updating databases and preparing reports.
- Assisted customers with placing orders, answering questions about products, pricing, availability, product uses and credit terms.
- Developed customer relationships and ensured satisfaction with services.
- Provided customer service to clients through phone and email communication.
- Maintained accurate records of client interactions and transactions.
- Delivered excellent service via inbound and outbound calling efforts, meeting established minimum targets.
Dishwasher
DAS BBQ
Atlanta, GA
04.2021 - 05.2021
- Removed garbage and trash to designated disposal areas in accordance with health regulations.
- Replenished soap dispensers with detergent when necessary.
- Informed supervisors immediately if any machine malfunctions were observed during operation.
- Stocked service areas with clean plates, bowls, cups, and other items as needed.
EVS Technician
Sodexo USA
Atlanta, GA
05.2020 - 03.2021
- Transported trash and other waste material to designated disposal areas.
- Cleaned spills promptly with appropriate products in accordance with established procedures.
- Removed hazardous materials from public areas in accordance with safety protocols.
- Followed infection control policies when handling soiled linen or contaminated surfaces.
- Assisted with special projects related to housekeeping duties as assigned by supervisor.
Porter
Petro Truck Stop
Atlanta, GA
03.2020 - 08.2020
- Greeted customers and provided assistance with their needs.
- Performed regular inspections of floors, walls, ceilings, light fixtures for cleanliness standards.
- Ensured that all areas were kept clean and tidy at all times.
- Inspected equipment for proper functioning and reported any issues to management.
Aircraft Fueler
Delta Global Services, DGS
Atlanta, GA
12.2019 - 03.2020
- Loaded fuel into aircraft using pumping equipment.
- Conducted visual inspection of fuel levels in each tank prior to commencement of fueling process.
- Maintained accurate records of fuel quantity dispensed, cost, type, and destination.
- Responded promptly to emergency situations involving fuel supply or related matters.
Porter/ Cashier
OTG Management Inc.
Houston, TX
01.2019 - 11.2019
- Greeted customers and provided assistance with their needs.
- Provided excellent customer service by responding promptly to inquiries or complaints.
- Loaded customer orders into vehicles for transport.
Kitchen Utility Worker
HMS Host International
Houston, TX
01.2016 - 07.2018
- Operated dishwashing machines safely per instructions.
- Removed grease build-up from ovens using appropriate cleaning solutions.
- Swept and mopped floors throughout the kitchen area.
- Scrubbed down walls and counters in the kitchen area as necessary.
- Restocked paper towels, napkins, condiments. on tables as required.
- Organized storage areas for food items, dishes, glassware.
Warehousemen/ Cook
Levy Restaurants
Houston , TX
08.2015 - 04.2016
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Adjusted seasonings of dishes during cooking process in order to enhance flavors.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Resolved customer complaints regarding food quality or services provided.
- Coordinated with wait staff to ensure timely delivery of meals to customers.
Donation Station Attendant
Goodwill Industries of Southeastern Wisconsin Inc.
Beaumont, TX
12.2014 - 07.2015
- Adhered to company policies and procedures when handling confidential information.
- Maintained cleanliness of stations by emptying trash receptacles, sweeping floors.
- Conducted regular patrols of the station premises to identify any hazards or dangers.
Carwash Attendant
Speedy Stop
Beaumont, TX
06.2013 - 01.2015
- Resolved customer issues in accordance with company guidelines.
- Followed proper procedure when operating machinery used during the car wash process.
- Worked closely with team members to ensure efficient service delivery.
- Assisted customers with selection of car wash packages and add-on services.
- Ensured all safety protocols were followed during the car wash process.
Dishwasher
MCM Elegante Hotel & Event Center
Beaumont, TX
09.2014 - 10.2014
- Removed garbage and trash to designated disposal areas in accordance with health regulations.
- Filled out daily logs regarding temperature readings of dishwashers as required by health department regulations.
- Informed supervisors immediately if any machine malfunctions were observed during operation.
- Stocked service areas with clean plates, bowls, cups, and other items as needed.
- Swept and mopped floors in the kitchen area at regular intervals throughout shift.
Server/Host
Applebee's Bar and Grill
Beaumont, TX
02.2013 - 04.2013
- Stayed informed about daily specials, new menu items, promotions.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Greeted guests and provided menus.
- Accurately recorded orders on cash register and point-of-sale system.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Ensured that each guest was served courteously, quickly, and efficiently.
Busser
Lepeep Cafe
Beaumont, TX
02.2013 - 04.2013
- Bussed and reset tables in an orderly fashion.
- Replenished napkins, condiments, silverware and glassware as needed.
- Adhered to sanitation guidelines when handling food and beverage items.
- Communicated effectively with kitchen staff regarding orders placed by customers.
- Conducted regular checks on customer satisfaction levels during meal service.
Stocker
Dollar Tree
Beaumont, TX
07.2010 - 06.2011
- Completed documentation related to receiving, stocking, returns and other activities accurately.
- Sorted returned merchandise for restocking or disposal.
- Maintained accurate inventory records through manual systems and and or computerized databases.
- Provided customer service by answering questions about product location, price and availability.
- Verified pricing accuracy on shelves against invoices from vendors.
Education
Bachelor of Science - Hospitality Management
Morris Brown College
Atlanta, GA05-2026
Skills
- Cash Handling
- Drawer balancing
- Payment Collection
- Cash Register Operation
- Customer Assistance
- Customer Service
- Complex Problem-Solving
- Time management skills
- Conflict Resolution
- Written and verbal communication
- Customer service excellence
Timeline
Security Officer
Signia By Hilton
03.2024 - 06.2024
Security Officer
Allied Universal Security Services
12.2023 - 03.2024
Cashier
The Varsity
08.2023 - 12.2024
Enforcement Officer
City of Atlanta
09.2021 - 08.2023
Cargo Office Agent
Swissport Cargo Services
05.2021 - 10.2021
Dishwasher
DAS BBQ
04.2021 - 05.2021
EVS Technician
Sodexo USA
05.2020 - 03.2021
Porter
Petro Truck Stop
03.2020 - 08.2020
Aircraft Fueler
Delta Global Services, DGS
12.2019 - 03.2020
Porter/ Cashier
OTG Management Inc.
01.2019 - 11.2019
Kitchen Utility Worker
HMS Host International
01.2016 - 07.2018
Warehousemen/ Cook
Levy Restaurants
08.2015 - 04.2016
Donation Station Attendant
Goodwill Industries of Southeastern Wisconsin Inc.
12.2014 - 07.2015
Dishwasher
MCM Elegante Hotel & Event Center
09.2014 - 10.2014
Carwash Attendant
Speedy Stop
06.2013 - 01.2015
Server/Host
Applebee's Bar and Grill
02.2013 - 04.2013
Busser
Lepeep Cafe
02.2013 - 04.2013
Stocker
Dollar Tree
07.2010 - 06.2011
Bachelor of Science - Hospitality Management
Morris Brown College
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