ALHAJI YAYAH SILLAH

· Offered companionship to the child.

· Took the child to his medical appointments, and other important places.

· Administered medication as directed.

· Prepared daily meals when needed.

· Keeping the house clean and doing laundry when needed.

· Providing bathing and dressing assistance to the child.

· Kept proper care records.

• Assisted with moving furniture or other items as requested by staff members or visitors.
• Sanitized and cleaned sinks, mirrors, toilets and showers.

· Preparing a customer database for all customers to SALWACO facilities.

· Develop and update the Receivables Control Ledger.

· Receive, sign and enter bills in the Receivables Control Ledger before dispatching to customers.

· Reconcile Bank deposit slip for all payments to the Bank Statement.

· Reconcile and prepare monthly revenue reports.

· Preparing monthly Receivable Control Ledger to determine the total monthly debt of the Institution.

· Discuss with the Finance Manager on debt limit of customers.

· Prompt commercial officer to draft letter to customer above debt limit.

· Requesting for Causal and Volunteer staff salary

· Management of Petty Cash

· Ensuring Customer received the highest level of satisfaction.

· Training and Development

· Processed accurate and efficient sales and returns transactions to facilitate customer satisfaction.

· Used POS system to enter orders, process payment issue receipts.

· Provide expert information to Customers about the company’s product and services.

Staffing and Scheduling

• Supervised and trained customer service staff to ensure excellent customer service delivery.
• Resolved customer complaints or answered customers' questions.