
At Riderwood Village, I play a crucial role in caring for residents by not only delivering meals, but also providing assistance with dining tasks, creating a warm and friendly atmosphere, and helping to meet any special needs. I must be patient and attentive, understanding that many residents may have physical or cognitive challenges that require extra time or care. I adapt their communication style to each resident's needs, ensuring they feel heard and respected. This patience helps me develop strong customer service skills, as I learn to manage emotional or behavioral changes with empathy, and maintain a calm, supportive environment for residents.
I was making sandwiches.
Provided exceptional customer service to residents by delivering meals, assisting with dining needs, and ensuring a warm, welcoming environment Demonstrated patience and attentiveness in assisting residents with physical and cognitive challenges, adapting communication style to meet individual needs Developed strong interpersonal skills by managing emotional or behavioral changes with empathy, fostering a respectful and supportive atmosphere for all residents