Timeline
Work History
Overview
Education
Skills
Summary
Work Preference
Work Availability
Languages
Interests

Alan Hennings

Customer Service Expert
Plano,TEXAS

Timeline

Starbucks - STARBUCKS COFFEE COMPANY
06.2022 - 06.2025
Bar Louie - Bar Louie
01.2022 - 06.2022
The University of Texas At Dallas - Bachelor of Arts, Chemistry
08.2020 - Current
Team member - Whataburger
01.2018 - 08.2018

Work History

Starbucks

STARBUCKS COFFEE COMPANY
06.2022 - 06.2025
  • Skilled at working independently and collaboratively in a team environment.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Bar Louie

Bar Louie
01.2022 - 06.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Cultivated warm relationships with regular customers.
  • Served food and beverages promptly with focused attention to customer needs.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Team member

Whataburger
01.2018 - 08.2018
  • The major skill I learned from this job is patience. To remain calm and collected regardless of the situation.
  • Learned all required tasks quickly to maximize performance.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.

Overview

7
7
years of professional experience
5
5
years of post-secondary education

Education

Bachelor of Arts - Chemistry

The University of Texas At Dallas, Richardson, TX
08.2020 - Current

Skills

My proudest skill I'd like to note is my Patience and professionalism

Friendly, positive attitude

Teamwork and collaboration

Excellent communication

Problem resolution

Attention to detail

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Work Preference

Work Type

InternshipFull TimePart TimeContract WorkGig Work

Work Location

RemoteOn-SiteHybrid

Important To Me

Flexible work hours4-day work weekWork from home option

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

Spanish
Professional Working

Interests

Running

Rock climbing

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