ALI ABDALLATIF
Team Lead
Danville,CA
Summary
Organized team leader builds positive rapport, inspires trust and guides teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
8
8
years of professional experience
Work History
Logistics Team Lead
COGNIZANT
Mountain View
03.2024 - Current
- Improved team utilization by 20% within 3 months by optimizing resource allocation and implementing efficient processes, while identifying and correcting a client metric calculation error that distorted the utilization data
- Increased the team’s quality metric score from 77% to 98% within 4 months through data-driven performance improvements, targeted action plans, and process optimizations
- Provided coaching and mentoring through one-on-one sessions, enhancing individual development and team morale, enabling the team to take on increased workloads and maintain high performance despite the departure of two team members without backfill
- Collaborated cross-functionally with Tech Support, Data Collection, and Purchasing teams to streamline workflows, resolve operational challenges, and improve efficiency
- Worked directly with Google Product Management daily, ensuring smooth operations and aligning with client expectations
- Created and maintained an operational playbook for the logistics team, standardizing processes and ensuring consistent workflows
- Defined and established Service Level Agreements (SLAs) for the team, setting clear expectations and ensuring accountability
- Conducted weekly performance analysis, providing actionable insights to senior management and contributing to the development of long-term team goals and performance metrics aligned with company strategy
- Continuously optimized team processes to maintain high standards of operational excellence and adapt to evolving business needs.
- Analyzed data trends to identify opportunities for process improvement, leading to increased operational efficiency.
DATA PROCESS SPECIALIST/ TEAM TRAINER
COGNIZANT
Mountain View
01.2023 - 02.2024
- Designed and lead a comprehensive two-month new hire training initiative, teaching essential skills for software simulation testing on autonomous vehicles, yielding a 100% integration rate
- Collaborated with management team to provide weekly reports on training results, which contributed to better-informed decision-making on team development strategies
- Increased workflow efficiency 7% by collaborating with a cross-functional group initiative
- Analyzed team performance metrics weekly, offering personalized coaching to address skill gaps that resulted in 15% increase in team escalation accuracy.
SOFTWARE QUALITY OPERATIONS
WAYMO, Collabera Inc
Mountain View
08.2021 - 01.2023
- Enhanced autonomous driving performance through precise software simulation testing, pinpointing, and resolving unexpected vehicle behavior
- Elevated safety standards through meticulous detection and reporting of software bugs within simulations
- Fostered a culture of continuous growth and development by mentoring new employees on the software triage process
- Elevated through the ranks with three promotions in one year, driven by relentless self-motivation and a record of consistently surpassing quality benchmarks.
PRODUCTION ASSISTANT
EGYPT INTERNATIONAL FILMS
03.2017 - 12.2019
- Revolutionized data collection protocols and delivered insightful weekly reports tailored for management
- Facilitated seamless communication and collaboration between diverse departments and external partners, ensuring cohesive project execution and alignment with organizational objectives
- Leveraged Excel technology to create a $3 million production budget.
Education
Springboard Data Analytics Career Track Certificate - undefined
UNIVERSITY OF WYOMING
08.2021
Bachelor of Engineering - Petroleum Engineering
01.2017
Skills
- MS Office Suite
- SQL
- Power BI
- Tableau
- Simulation Testing
- Report Generation
Work Preference
Work Type
Full TimeTimeline
Logistics Team Lead
COGNIZANT
03.2024 - Current
DATA PROCESS SPECIALIST/ TEAM TRAINER
COGNIZANT
01.2023 - 02.2024
SOFTWARE QUALITY OPERATIONS
WAYMO, Collabera Inc
08.2021 - 01.2023
PRODUCTION ASSISTANT
EGYPT INTERNATIONAL FILMS
03.2017 - 12.2019
Springboard Data Analytics Career Track Certificate - undefined
UNIVERSITY OF WYOMING