Ali abdelrahman
Rochester
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
16
16
years of professional experience
Work History
Store Owner
Cricket Wireless
2022.03 - Current
- Managing staff: Hiring, training, and scheduling employees, as well as supervising assistant store managers
- Ensuring customer satisfaction: Delivering exceptional customer service, addressing complaints, and maintaining a welcoming store atmosphere
- Meeting sales and profitability goals: Tracking costs, running reports, and analyzing financial data
- Maintaining the store: Ensuring the store is clean and safe, and that it complies with health and safety regulations
- Managing inventory: Keeping track of inventory levels, planning purchases, and staying in touch with suppliers
- Merchandising: Maintaining visual merchandising standards
- Leading: Setting clear goals, providing direction, and delegating tasks
- Communicating: Communicating effectively with employees, customers, and vendors.
Market Manager
MetroPCS
2017.11 - 2024.09
- Providing online shipping and shopping services locally and internationally
- Trading appliances and exchanging feedbacks from customers and clients
- Estimating studies for pricing and budgets plans for sales strategy
- Reporting to the owner about the sales statements and employee's commissions amounts
- Market manager to 5th Metropcs Store.
Inventory Manager
MetroPCS
2016.01 - 2017.10
- Inventory control for 30 MetroPCS's stores contents
- Ordered Phones and Accessory for 30 stores after order Item, I receive Item in Warehouse and Reporting then ship them to stores.
Online Marketing
2015.10 - 2016.01
- Providing online shipping and shopping services locally and internationally
- Trading appliances and exchanging feedbacks from customers and clients
- Estimating studies for pricing and budgets plans for sales strategy
- Reporting to the owner about the sales statements and employee's commissions amounts.
Sales Manager
Eastern wholesale & Rugs, Inc
2015.01 - 2015.09
- Completed all cleaning, stocking and organizing tasks in assigned sales area
- Engaged with customers in a sincere and friendly manner
- Responded to customer questions and requests in a prompt and efficient manner
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices
- Recommended merchandise to customers based on their needs and preferences
- Keep merchandise organized and accessible
- Work as part of a fast, fun and friendly Backroom team
- Maintain a clean, great-looking store
- Quickly and accurately respond to merchandise requests
- Help drive sales by pulling merchandise quickly and accurately
- Place items on shelves and sales floor
- Lift 75 pounds repetitively and assist with heavy merchandise
- Move merchandise safely using the proper equipment
- Use technology to read instructions and enter information.
Sales Manager
C-twon supermarket
2014.09 - 2014.12
- Completed all cleaning, stocking and organizing tasks in assigned sales area
- Engaged with customers in a sincere and friendly manner
- Responded to customer questions and requests in a prompt and efficient manner
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices
- Recommended merchandise to customers based on their needs and preferences
- TYPE SALES ORDHER TO SALESPRESON.
Sales Manager
Bakdash ice-cream
2013.06 - 2013.12
- Greeted customers in a timely fashion while quickly determining their needs
- Wrote sales slips and sales contracts
- Responded to customer questions and requests in a prompt and efficient manner
- Completed all cleaning, stocking and organizing tasks in assigned sales area.
Sales Manager
AL-DUHA JEWLERY
2009.01 - 2013.12
- Greeted customers in a timely fashion while quickly determining their needs
- Recommended merchandise to customers based on their needs and preferences
- Wrote sales slips and sales contracts
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
Cashier
C-TOWN STORE
2010.06 - 2011.09
- Completed all cleaning, stocking and organizing tasks in assigned sales area
- Engaged with customers in a sincere and friendly manner
- Responded to customer questions and requests in a prompt and efficient manner
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices
- Recommended merchandise to customers based on their needs and preferences
- TYPE SALES ORDHER TO SALESPRESON.
Education
Bachelor of Science - Finance And Banking
AL Albayt University
Mafraq, Jordan2014-02
High School Diploma -
Al Shamleh Secondary School
Zarqa Jordan 2008-08
Skills
- Budget Planning
- Store maintenance
- Business Networking
- Inventory Control
- Store operations
- Sales management
- Social Media Marketing
- Business marketing
- Financial Tracking
- Sales oversight
- Staff hiring
- Employee Scheduling
- Financial Planning
- Team Oversight
- Human Resources
- Cash flow optimization
- Sales Leadership
- Business Planning
- Investor Relations
- Hiring and staffing
- Customer Relations
- Project Management
- Quality Management Systems
- Financial Management
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Store Owner
Cricket Wireless
2022.03 - Current
Market Manager
MetroPCS
2017.11 - 2024.09
Inventory Manager
MetroPCS
2016.01 - 2017.10
Online Marketing
2015.10 - 2016.01
Sales Manager
Eastern wholesale & Rugs, Inc
2015.01 - 2015.09
Sales Manager
C-twon supermarket
2014.09 - 2014.12
Sales Manager
Bakdash ice-cream
2013.06 - 2013.12
Cashier
C-TOWN STORE
2010.06 - 2011.09
Sales Manager
AL-DUHA JEWLERY
2009.01 - 2013.12
Bachelor of Science - Finance And Banking
AL Albayt University
High School Diploma -
Al Shamleh Secondary School