Ali Abdul-Basheer
White Plains
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
10
10
years of professional experience
Work History
Sales Associate
Johnston & Murphy
01.2025 - Current
- Assisted customers in product selection, providing tailored recommendations to enhance shopping experience.
- Maintained knowledge of current promotions and inventory, ensuring accurate information for customers.
- Processed transactions efficiently, utilizing point-of-sale systems to ensure smooth checkout experiences.
- Collaborated with team members to restock shelves and organize merchandise for optimal presentation.
- Resolved customer inquiries and concerns promptly, fostering positive relationships and loyalty.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
Camp Counselor
YWCA Camp Funkist
01.2016 - 2024
- Communicated effectively with parents regarding camper progress and concerns.
- Supervised daily activities for campers, ensuring a safe and engaging environment.
- Maintained cleanliness and organization of camp facilities to ensure safety standards.
- Developed creative activities that fostered creativity and problem-solving among campers.
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
- Collaborated with fellow counselors to create memorable events that promoted teamwork and strengthened bonds among campers.
Summer Camp Counselor
Pleasantville Day Camp
06.2022 - 08.2022
- Communicated effectively with parents regarding camper progress and concerns.
- Supervised daily activities for campers, ensuring a safe and engaging environment.
- Maintained cleanliness and organization of camp facilities to ensure safety standards.
- Developed creative activities that fostered creativity and problem-solving among campers.
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
Cashier
Wegmans Food Markets
04.2020 - 01.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and product selections to enhance shopping experience.
- Monitored inventory levels at registers, ensuring availability of essential items.
- Implemented effective cash handling procedures, reducing discrepancies during shifts.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
High School Diploma -
Ardsley High School
06-2020
Bachelor of Arts - Psychology
SUNY College At New Paltz
New Paltz, NY05-2025
Skills
- Communications
- Time management
- Reliable and punctual
- Childcare
- Pricing
- Food Service
- Cashiering
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Excellent people skills
- Relationship building
- Brand promotion
Timeline
Sales Associate
Johnston & Murphy
01.2025 - Current
Summer Camp Counselor
Pleasantville Day Camp
06.2022 - 08.2022
Cashier
Wegmans Food Markets
04.2020 - 01.2021
Camp Counselor
YWCA Camp Funkist
01.2016 - 2024
High School Diploma -
Ardsley High School
Bachelor of Arts - Psychology
SUNY College At New Paltz
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