Ali Abed
Lexington,KY
Summary
Accomplished professional with a proven track record at Allied Universal Security Services, enhancing security protocols and reducing breaches. Skilled in Security Systems Management and Office Administration, I excel in optimizing workflows and leading teams to exceed objectives. Expert in Incident Investigation and adept in maintaining confidentiality, my approach significantly improves operational efficiency and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Corporate Security Officer
Allied Universal Security Services
02.2023 - Current
- Reviewed incident reports submitted by subordinates, providing feedback on investigation techniques and follow-up actions taken.
- Reduced incidents of security breaches by developing comprehensive access control procedures for all employees and visitors.
- Conducted thorough investigations into security incidents, identifying root causes and recommending appropriate corrective actions.
- Managed a team of security officers, ensuring proper scheduling and adherence to established policies and procedures.
Office Manager
Horizon Transportation Inc.
05.2021 - 05.2022
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Improved on-time delivery rates by optimizing transportation routes and scheduling.
- Conducted regular audits of logistics practices to identify areas for improvement and implement corrective actions accordingly.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
Pharmacy Technician
Walgreens
09.2020 - 05.2021
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Education
Associate of Science - Mechanical Engineering
Bluegrass Community And Technical College
Lexington, KY05.2024
High School Diploma -
Tates Creek High School
Lexington, KY05.2021
Skills
- Security Systems Management
- Incident Investigation
- Executive protection
- Physical Security
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
Timeline
Corporate Security Officer
Allied Universal Security Services
02.2023 - Current
Office Manager
Horizon Transportation Inc.
05.2021 - 05.2022
Pharmacy Technician
Walgreens
09.2020 - 05.2021
Associate of Science - Mechanical Engineering
Bluegrass Community And Technical College
High School Diploma -
Tates Creek High School