Ali Ackerson
Iowa Falls
Summary
Experienced with customer service, financial transactions, and sales in banking environment. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and compliance with regulations. Track record of fostering team collaboration and achieving results in fast-paced settings.
Overview
3
3
years of professional experience
Work History
Universal Banker Teller
Green Belt Bank & Trust
11.2022 - Current
- Balanced cash drawers daily, demonstrating accuracy and attention to detail in handling large sums of money.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Supported customers with online banking navigation, ensuring a seamless digital experience for users across platforms.
Child Care Office Assistant
UNI Child Development Center
09.2024 - 05.2025
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Improved data accuracy, entering and updating records in the program with keen eye for detail.
Education
No Degree - Pre-Radiography
University of Northern Iowa
Cedar Falls, IA05-2028
High School Diploma -
Iowa Falls-Alden High School
Iowa Falls, IA05-2024
Skills
- Strong work ethic
- Customer relationship building
- Detail-oriented
- Client confidentiality
Timeline
Child Care Office Assistant
UNI Child Development Center
09.2024 - 05.2025
Universal Banker Teller
Green Belt Bank & Trust
11.2022 - Current
No Degree - Pre-Radiography
University of Northern Iowa
High School Diploma -
Iowa Falls-Alden High School
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