ALI AFANEH
Farmington Hills,MI
Summary
Dependable Rental Manager with over a decade-long proven track record, most recently at Michigan Kenworth, driving revenue growth and enhancing operational efficiency. Expert in contract negotiation and conflict resolution, achieving significant cost savings while fostering team collaboration. Skilled in managing expenses and implementing effective processes to boost customer satisfaction and retention.
Overview
11
11
years of professional experience
1
1
Certification
Work History
District Rental Manager
Michigan Kenworth
02.2024 - Current
- Complied with governmental and other regulatory agencies by following policies and documenting transactions.
- Drafted quotes, confirmed orders, and managed transfers between MI and WI to handle rental needs efficiently.
- Managed approximately 50 incoming calls and e-mails per day from customers.
- Implemented rental asset processes and cleanliness standards.
- Resolved customer disputes to maintain positive relationships and increase customer base.
- Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
Rental Manager
Stanmore Equipment
11.2019 - 02.2024
- Double digit percentage increases in rental revenue year over year - resulting in more than doubling revenue in 36 months. (10m - 21m)
- Full cycle recruitment, onboarding, policy implementation, organizational development, talent management and training.
- Dispatched company fleet of tractor trailers across Ontario and Quebec.
- Implemented and trained staff on new operating system that increased efficiency and data visibility.
- Coordinated with sales teams and clients to manage inventory, adjust orders, and handle logistics.
Project Manager
Parkland Bridge & Concrete
11.2018 - 11.2019
- Identified plans and resources required to meet project goals and objectives.
- Provided detailed project status updates to stakeholders and executive management.
- Reduced costs of rentals and consumable building materials by negotiating with different suppliers - resulting in average savings of 15%.
- Met project deadlines without sacrificing build quality or workplace safety.
Branch Manager
Rapid Equipment
01.2014 - 11.2018
- Dispatched 12 tractor trailers fast paced and demanding environment.
- Overseeing daily operations, recognizing and resolving issues that interfered with productivity and staff morale.
- Reduced ETR monthly expenses by 70% in three months while maintaining timely deliveries and pick-ups.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Established internal audit procedures to validate and improve accuracy of financial reporting.
Education
Bachelor of Arts - Criminology
York University
Toronto, ON06-2013
Diploma - Police Foundations
Centennial College
Toronto, ON09-2009
Skills
- Effective conflict resolution
- Skilled in prioritizing tasks
- Enhancing revenue streams
- Cost control strategies
- Skilled in contract negotiation
- Resource allocation management
- Team building & development
- Preventive maintenance planning
- Logistics coordination
- Regulatory compliance
Certification
- WORKING AT HEIGHTS SAFETY TRAINING ALL2BSAFE September 2022
- ONTARIO WHIMIS HEALTH AND SAFETY ALL2BSAFE September 2022
Timeline
District Rental Manager
Michigan Kenworth
02.2024 - Current
Rental Manager
Stanmore Equipment
11.2019 - 02.2024
Project Manager
Parkland Bridge & Concrete
11.2018 - 11.2019
Branch Manager
Rapid Equipment
01.2014 - 11.2018
Bachelor of Arts - Criminology
York University
Diploma - Police Foundations
Centennial College
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