Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader. Dedicated and compassionate with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
19
19
years of professional experience
4
4
Certification
Work History
Registered Nurse Medical/Cardiac/Pulmonary/Medicine/Surgical/Neurology/Neurosurgery/Ortho-Spine Critical Care Unit
University of California San Diego Medical Center
San Diego, California
03.2006 - Current
Served at charge nurse
Served as code/resource nurse
Served as a liaison between physicians, family members, and patients on complex end-of-life decisions within the intensive care unit.
Provided compassionate end-of-life care by coordinating palliative services for terminally ill children and their families in the Pediatric Intensive Care Unit.
Mentored new nursing staff members within the Medical Intensive Care Unit, promoting teamwork and fostering professional growth.
Improved patient outcomes by providing high-quality, compassionate care in a fast-paced Medical Intensive Care Unit.
Enhanced patient care by implementing evidence-based nursing practices in the Surgical Intensive Care Unit.
Contributed to quality improvement initiatives aimed at enhancing overall patient satisfaction and outcomes in the Surgical Intensive Care Unit.
Participated in quality improvement initiatives aimed at enhancing patient care delivery processes within the Intensive Care Unit environment.
Facilitated smooth transitions of care for patients discharged from the intensive care unit, coordinating with outpatient providers, home health agencies, or rehabilitation facilities as needed.
Served as a resource for colleagues seeking guidance on best practices related to specific diagnoses or treatments encountered in the Medical Intensive Care Unit setting.
Mentored junior staff members, sharing knowledge and expertise to improve overall team performance in the intensive care unit setting.
Actively participated in quality improvement initiatives focused on improving overall healthcare delivery within the facility's surgical intensive care unit.
Chief Nursing Officer (CNO), Director of Patient Care Services (DPCS)
Achieve Home Care
Culver City, California
12.2022 - 04.2023
Served as liaison between physicians, patients, social workers, and hospitals. Initial assessment of new patients. Educated and trained as well as supervised RNs, LVNs, and medical assistants. Overall, not only cared for the medical aspect of the facility, but also business side.
Discussed patient care and treatment with care team members to optimize intervention plans and care delivery.
Designed and implemented standards of care for nursing and patient care.
Provided direct nursing care to patients when personnel was short-staffed.
Maintained proper staff levels within budget parameters to deliver high levels of care to every patient.
Coordinated patient care services and managed clinical cost control.
Developed and implemented new nursing protocols to improve patient outcomes while minimizing medical errors.
Interviewed, hired, instructed and mentored employees and promoted high level of care quality to patients.
Assisted with preparation of budget and expense reports.
Recruited new professional staff members and implemented comprehensive training programs.
Ensured compliance with regulatory requirements through regular audits, policy updates, and ongoing education for staff members.
Fostered a culture of continuous improvement, encouraging open communication and teamwork among staff members.
Promoted a positive work environment by recognizing achievements and addressing concerns promptly.
Covid-19, Shingrix, Tdap, Influenza Vaccinator
CVS Pharmacy
San Diego, California
12.2021 - 02.2022
Patient population from five-year old through geriatric
Demonstrated respect, friendliness and willingness to help wherever needed.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with strong work ethic.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Developed and maintained courteous and effective working relationships.
Demonstrated strong organizational and time management skills while managing multiple projects.
Instructor
Summit College
Anaheim, California
01.2009 - 12.2009
Teaching Licensed Vocational Nursing
Tested and evaluated students on materials presented in workshops and classes.
Applied various teaching aids to minimize learning gaps and instruct and motivate students.
Increased student motivation by developing engaging lesson plans that catered to various learning styles.
Evaluated student assessments to identify areas of growth and improvement, adjusting instructional strategies accordingly.
Improved student performance by defining clear goals and communicating performance metrics.
Increased student participation via engaging lectures and assignments.
Developed comprehensive lesson plans to facilitate understanding of complex subjects.
Improved learning outcomes by tailoring teaching methods to accommodate diverse learning styles.
Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
Participated in department meetings to provide input to colleagues about student achievement and improvement.
Designed detailed learning plans for struggling students based on test, homework and assignment records.
Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
Registered Nurse Pre/post Op
Kaiser Permanente
Orange County, California
01.2009 - 12.2009
PACU
Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
Educated family members and caregivers on patient care instructions.
Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
Managed patients recovering from medical or surgical procedures.
Evaluated patient histories, complaints, and current symptoms.
Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Education
Doctor of Nurse Practice - Family Nurse Practitioner
Preceptor to Student Nurses, new nurses to ICU 2007-Present
Member of Support Team for Caregivers, 2014-Present
Member of Stroke Quality Counsel, University of California San Diego (UCSD), 2019-Present
Member of Diabetes Initiative Group, University of California San Diego
Skills Lab Instructor, UCSD
Member of Honor Society of Nursing, Chapman/Brandman University
Volunteer Experience
Covid-19 Vaccinator, UCSDMC, 2021, PETCO Park
Organizer, Afghan Relief Organization (ARO), 01/05, 12/06, Organized and assisted with medical supplies that were sent to orphanages, and hospitals around Afghanistan.
Caregiver, Lobato’s Group Home, 01/89, 12/91, Attended to eight mental health, developmental delayed clients.
Accomplishments
Started a project in Neurology/Neurosurgery ICU, Family Inclusion on Rounds (educated attendings, residents, and nurses on how to involve families on rounds), 2019
Published in ProQuest: 'Evaluating the State Anxiety of Patients’ Families Pre/Post Inclusion on Rounds', 2021
Chosen as the only commencement speaker in the history of Chapman University to give the Doctoral and overall speech
Chosen as one of the speakers at the San Diego Association of California Nurse Leaders (SDACNL), 2021
Nominated for Nurse of the Year at University of California San Diego (UCSD)
Nominated for Magnet Nurse of the Year
Publications
Assessing State Anxiety of Patients’ Families pre/post Inclusion on Rounds, 02/21, ProQuest
Languages
Dari/Farsi
Native or Bilingual
Pashtu
Limited Working
Timeline
Chief Nursing Officer (CNO), Director of Patient Care Services (DPCS)
Achieve Home Care
12.2022 - 04.2023
Covid-19, Shingrix, Tdap, Influenza Vaccinator
CVS Pharmacy
12.2021 - 02.2022
Instructor
Summit College
01.2009 - 12.2009
Registered Nurse Pre/post Op
Kaiser Permanente
01.2009 - 12.2009
Registered Nurse Medical/Cardiac/Pulmonary/Medicine/Surgical/Neurology/Neurosurgery/Ortho-Spine Critical Care Unit
University of California San Diego Medical Center
03.2006 - Current
Associate in Nursing Science -
Glendale Nursing
Associate in Arts -
Mount San Antonio College
Doctor of Nurse Practice - Family Nurse Practitioner
Registered Nurse – Pulmonary Internal Medicine Medical-Surgical Unit at Michigan MedicineRegistered Nurse – Pulmonary Internal Medicine Medical-Surgical Unit at Michigan Medicine
Direct Care Registered Nurse, Medical Surgical Unit 5a Joint/Ortho at Sentara Princess Anne HospitalDirect Care Registered Nurse, Medical Surgical Unit 5a Joint/Ortho at Sentara Princess Anne Hospital
Registered Nurse II-Cardiac Progressive Care Unit/Medical-Surgical Telemetry at Clovis Community Medical CenterRegistered Nurse II-Cardiac Progressive Care Unit/Medical-Surgical Telemetry at Clovis Community Medical Center
Registered Nurse, Medical-Surgical Unit Ortho Unit at UPMC Shadyside HospitalRegistered Nurse, Medical-Surgical Unit Ortho Unit at UPMC Shadyside Hospital