Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ali Akhtar

Dix Hills,NY

Summary

Sales assistant managing E-commerce as well as customer service. EXCEL 2019 Certified E-commerce experience with eBay, Amazon, and Walmart Creating listings, uploading pictures, managing prices, and inventory, and responding to customer concerns and issues. Managing online sales to promote a healthy stream of profit Creating a sales and marketing plan Sharp-eyed, motivated, and reliable retail sales associate with more than 2 years of experience ensuring seamless customer transactions and thriving sales, managing inventory, and adhering to departmental policies Well-versed in technology and marketing Quick Learner, Highly Efficient, and great at time management Oversee and Manage the E-commerce And Digital sales department in a Family Business Some experience in B2B Marketing, Business Development, and Account Manager Responsibilities High interest and passion for Financial Markets, Global Finance, and International Business/Trade Currently pursuing an MBA in Finance (International Business) at St John's University I completed courses in Excel, accounting, investments, fintech, statistics, etc.

Overview

5
5
years of professional experience

Work History

E-commerce Sales Associate

ASA Techmed
06.2021 - Current
  • Manage E-Commerce Listings, Marketing, and AD Portfolios
  • Intensive Experience in eBay, and Amazon Platforms
  • Light Photoshopping Marketing Material and Digital Content
  • Analyze and Execute Marketing plans and Goals
  • Manage and Oversee Operations for Sales and ecommerce platforms

Sales Associate/Customer Service

Zulco International
Bohemia, NY
06.2020 - Current
  • Provided customer service and was involved in training 1 new team member each month
  • Offered strong customer service skills, keeping customers satisfied and increasing sales
  • Increased sales by implementing a new sales process and creating new sales materials
  • Increased sales through upsells and cross-selling of additional products and services
  • Developed and implemented sales solutions and plans for specific sectors
  • Brought in an increase in sales for various sectors within the firm
  • Developing a marketing strategy to improve brand recognition and support
  • Identified key improvement areas affecting sales and brand appeal
  • Communicated with customers daily, provided friendly and courteous service, and answered questions
  • Communicated with customer support for clarity on questions that were not answered in the online FAQs
  • Accurately tracked customer orders, and identified, and resolved any issues during order fulfillment
  • Managed inventory of supplies and ensured that they were properly stored, cleaned, and used

Education

MBA - Finance/International Business

ST John's University
Queens, NY
05.2025

Bachelors Of Science - Finance

ST John's University
Queens, NY
05.2024

Skills

  • Microsoft EXCEL
  • EXCEL Pivot Tables
  • Light VBA experience
  • Time management
  • Multi-tasking strength
  • Customer needs assessment
  • Shipment processing
  • Product promotions
  • Customer service
  • Computer literacy
  • Communication skills
  • Microsoft Word
  • Fast Learner
  • Microsoft Powerpoint
  • Team Coordination
  • Leadership
  • Organization
  • Problem-solving

Timeline

E-commerce Sales Associate

ASA Techmed
06.2021 - Current

Sales Associate/Customer Service

Zulco International
06.2020 - Current

MBA - Finance/International Business

ST John's University

Bachelors Of Science - Finance

ST John's University
Ali Akhtar