Ali Al-aziz
Ypsilanti
Summary
Recently licensed Nurses Aid with hands-on experience gained through academic projects. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Plans on furthering education into the nursing felid to better provide for my future employers and my community.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Security Dispatcher
GardaWorld Security
03.2018 - Current
- Prepared detailed incident reports to facilitate appropriate follow-up.
- Operated and monitored fire alarm and security CCTV systems to maintain building safety.
- Operated multi-line telephone system, prioritized calls and initiated appropriate action based on incident type and importance.
- Leveraged two-way radio or telephone to dispatch security officers or other personnel.
- Contacted police, fire and ambulance in emergency situations to coordinate proper response.
- Received emergency and non-emergency calls to dispatch security service and medical assistance.
- Applied interpersonal skills in neutralizing hostile and emotionally charged situations.
- Automated document flow by ensuring logbooks and fire, accident, and emergency reports were maintained with 100% accuracy.
- Reduced risks and emergency response issues by observing public safety field units.
- Communicated pre-arrival instructions to emergency medical personnel, helping first responders deliver appropriate care and support to individuals.
Quick Lube Technician
Valvoline Instant Oil
02.2016 - 05.2018
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
- Greeted customers and answered questions about oil changes and other services.
- Dismounted and mounted tires to perform air checks, rotations, and rebalances.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Washtenaw Community College
Ann Arbor, MI01-2027
Skills
- Daily reports
- Incident reporting
- Stress tolerance
- Critical thinker
- Adaptability
- Information intake
- Record keeping
- Compassionate communication
- HIPAA compliance
- Emergency response
- Bilingual in Arabic
Certification
- CNA - Certified Nurse Assistant with the state of Michigan
Languages
Arabic
Limited Working
Timeline
Security Dispatcher
GardaWorld Security
03.2018 - Current
Quick Lube Technician
Valvoline Instant Oil
02.2016 - 05.2018
- CNA - Certified Nurse Assistant with the state of Michigan
High School Diploma -
Washtenaw Community College
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