Versatile professional with a solid foundation in financial management and a knack for customer satisfaction, demonstrated through roles at Amazon DSP and Asiacell Telecommunications. Excelled in adapting to diverse environments, achieving sales targets, and managing financial records. Proficient in technology and pursuing an MBA to further enhance business strategy skills.
• Safely and efficiently delivered packages, consistently meeting daily delivery targets.
• Managed customer interactions to ensure satisfaction and handled any issues promptly.
• Processed customer transactions with accuracy and maintained a clean and organized counter.
• Delivered excellent customer service in a fast-paced environment.
• Served customers in a busy setting, handling orders and ensuring a positive dining experience.
• Collaborated with team members to improve service efficiency and customer satisfaction.
• Managed accounts payable and receivable, assisted in preparing financial reports, and maintained accurate financial records.
• Collaborated with team members to ensure accurate and timely accounting processes.
• Promoted and sold products to business clients, building strong client relationships and achieving sales targets.
• Conducted market research and provided feedback to improve service offerings.
Accountant
• Assisted customers at checkout, processed payments, and maintained a welcoming environment.
• Resolved customer issues, ensuring satisfaction and repeat business.
Financial Management: Strong foundation in accounting principles with a bachelor’s degree in accounting and practical experience managing financial records
Business Strategy and Marketing: Pursuing an MBA, gaining advanced skills in business strategy, marketing, and management
Customer Service: Excellent communication skills with a focus on customer satisfaction
Sales and Account Management: B2B sales experience with Asiacell Telecom
Adaptability: Experience across different roles and environments, both in Iraq and the US
Technology: Proficient in POS systems, Microsoft Office, and basic logistics software