Ali Al-Fadhul
Detroit,MI
Summary
Professional with proven background in logistics and transportation management, driving operational efficiency and timely deliveries. Known for fostering team collaboration and reliability, adapting to changing demands seamlessly. Expertise in route planning, customer service, and multitasking under pressure.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Dispatcher
Amazon: Joyce Delivery Services
04.2020 - Current
- Coordinated daily route schedules to optimize delivery efficiency and minimize delays.
- Assessed real-time traffic conditions to adjust routes and enhance on-time performance.
- Managed communication between drivers and operational teams to resolve issues promptly.
- Trained new drivers on systems, protocols, and best practices for effective operations.
- Analyzed delivery data to identify trends and develop strategies for improved service levels.
- Monitored vehicle compliance with safety regulations and maintenance schedules.
- Oversaw interview scheduling, and facilitated communication with candidates throughout the hiring process.
Sales Associate
Lowes Home Improvment
04.2017 - 12.2019
- Assisted customers in selecting home improvement products, ensuring a positive shopping experience.
- Maintained knowledge of product features and benefits to provide accurate recommendations.
- Processed transactions efficiently using point-of-sale systems, enhancing customer satisfaction.
- Collaborated with team members to organize merchandise displays, optimizing store layout and accessibility.
- Resolved customer inquiries and complaints effectively, fostering loyalty and repeat business.
- Implemented sales promotions and initiatives, driving increased foot traffic and customer engagement.
- Prepared merchandise for sales floor by pricing or tagging.
Cook Shift Leader
Pizza Hut
04.2016 - 04.2017
- Supervised kitchen staff during shifts to ensure efficient operations and high-quality food preparation.
- Trained new team members on food safety standards and operational procedures.
- Monitored inventory levels and restocked supplies to maintain workflow efficiency.
- Prepared menu items according to established recipes and quality standards.
- Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
- Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
Education
High School Diploma -
Star International Academy
Dearborn Heights, MI05-2016
Skills
- Customer service
- Data entry
- Attention to detail
- Customer relations
- Decision-making
- Active listening
Certification
- Private Pilot License
Timeline
Dispatcher
Amazon: Joyce Delivery Services
04.2020 - Current
Sales Associate
Lowes Home Improvment
04.2017 - 12.2019
Cook Shift Leader
Pizza Hut
04.2016 - 04.2017
High School Diploma -
Star International Academy