Ali Al-Wuhaili

• Greeted customers and provided outstanding customer service.
• Established rapport with customers by providing friendly and attentive service.
• Monitored food and beverage supplies, assisting with restocking when needed.
• Assisted wait staff with timely food delivery and guest requests.
• Answered customer questions about food and beverage items and assisted with menu selections.
• Set up advertising signs and displays on shelves, counters and tables.

• Enter and update data in company systems.
• Keep records, files, and documents organized.
• Prepare reports, letters, and simple paperwork.
• Help with invoices, bills, and basic accounting tasks.
• Answer phone calls and emails for internal communication.
• Support HR with staff records and recruitment paperwork.
• Order and manage office supplies.
• Schedule meetings and take notes when needed.
• Assist other departments with their daily tasks.
• Keep sensitive information private and secure.

• Answer incoming calls and respond to customer questions.
• Make outgoing calls to follow up with customers or provide information.
• Handle customer complaints and provide solutions.
• Record customer information, orders, and issues in the system.
• Provide details about products, services, or company policies.
• Transfer calls to the right department when needed.
• Keep accurate records of conversations and follow-ups.
• Meet daily or monthly call and service targets.
• Stay polite, professional, and patient with all customers.
• Report recurring issues or customer feedback to supervisors.

Interpreter : Data Organizer :

• Translate spoken and written communication between English, Arabic, and Kurdish (or other local languages).
• Assist staff in meetings, trainings, and field visits by interpreting conversations.
• Ensure accurate and culturally appropriate translation.
• Support communication between international staff, local staff, and beneficiaries.
• Maintain confidentiality when handling sensitive information.
• Collect, enter, and update project data in databases or spreadsheets.
• Organize and maintain records of beneficiaries, activities, and reports.
• Check accuracy of data and correct errors when needed.
• Prepare simple reports and share data with supervisors or program managers.

• Promote and sell mobile phones, SIM cards, and service plans.
• Explain products, packages, and promotions to customers.
• Answer customer questions about devices, offers, and network services.
• Demonstrate how to use mobile phones, apps, and features.
• Help customers choose the best plan or product for their needs.
• Collect customer information and assist with SIM registration.
• Maintain a clean and attractive display of products.
• Meet daily or monthly sales targets.
• Report sales, feedback, and customer issues to supervisors.
• Stay updated on new products, offers, and competitors.

• Help technicians install air conditioning (AC) units and related equipment.
• Carry tools, materials, and equipment to work sites.
• Assist in assembling, mounting, and connecting AC systems.
• Support in cleaning, checking, and replacing filters, pipes, and ducts.
• Follow instructions during repairs, troubleshooting, and testing.
• Ensure safety standards are followed at all times.
• Keep the work area clean and organized.
• Report any issues, damages, or missing parts to the technician.
• Learn basic skills to support future independent work.