Najla Mawry
Dearborn Heights,MI
Summary
Detail-oriented professional with excellent communication, interpersonal and creative thinking skills.
Overview
15
15
years of professional experience
Work History
Administrative Assistant /Fundraising Department
Life for Relief & Development
07.2024 - 11.2025
- Assist with managing fundraising events, coordinating closely with the media/communications team for the printing and design of advertisement materials (banners, brochures, flyers, and promotional items). related to fundraising campaigns.
- Verify and coordinate speakers for Jummah fundraising events, both at local centers and out-of-state locations.
- Support fundraising staff with travel logistics, schedules, and communication needs.
- Carry out new hire orientation for fundraising staff, including speakers and coordinators.
- Maintain the donation protocol after fundraising events, ensuring donation records are accurate and complete.
- Ensure all collected donations are received, logged, and properly processed by the accounting department at headquarters.
- Ensured all newly confirmed events were accurately logged and maintained in the Confirmed Events Sheet, keeping internal records up to date.
- Processed invoices, reiumbursments and payments for speakers post-event, ensuring timely reimbursement and proper documentation submission.
- Managed inventory of promotional items and distributed them to local and out-of-state team members upon request, ensuring materials were available and delivered on time.
- Prepare agendas and manage meeting minutes, ensuring accurate documentation and timely distribution.
Customer Sales Representative
Xfinity
10.2014 - 03.2019
- Provide billing and technical support in consultative customer service environment for multiple products ( video, internet, phone, cell phone's and home security) as well as supporting applications and technologies
- Meet retail sales goals by utilizing passion for technology , positive attitude, and genuine desire to meet customer needs
- Demonstrate commitment to assisting team by covering absences, demonstrating punctuality and modeling professional , yet approachable down to earth demeanor at all times
- Execute in a complex transaction environment, including an understanding of multiple billing, customer service applications, and secure cash handling procedures.
- Greet customer and ascertain what each customer wants or needs
- Describe and recommend merchandise and explain use, operation and care of merchandise to customer based on customer needs and desires
- Inventory stock and requisition new stock
ESL Instructor
Exceed Language Center
05.2013 - 03.2014
- Taught English as a second language to adults using the syllabus prescribed by the center, participated in teacher training workshops to gain new insight to creative approaches and effective methodologies.
Project Manager
Balqees Foundation
09.2010 - 03.2014
- Was responsible for the establishment of a training language Center
- Job responsibilities included
- Developing the ESL educational process by choosing syllabuses and creating standard exams, arranging curriculum and academic schedules setting deadlines and dates for academic purposes, live stream English-Arabic translation between students and ESL non-Arabic speaking instructors, translation of center documents English-Arabic/ Arabic - English, managed a team of 10 employees including educational staff, student placement testing, organizing orientations and training sessions, as well as interviewing and evaluating applying instructors.
Education
GED -
Dearborn Professional Buidling
Dearborn01.2015
Skills
- Dependable and Reliable
- Excellent Communication
- Team Player
- Problem-Solving
- Interpersonal Skills
- Critical Thinking
Timeline
Administrative Assistant /Fundraising Department
Life for Relief & Development
07.2024 - 11.2025
Customer Sales Representative
Xfinity
10.2014 - 03.2019
ESL Instructor
Exceed Language Center
05.2013 - 03.2014
Project Manager
Balqees Foundation
09.2010 - 03.2014
GED -
Dearborn Professional Buidling