Ali Al Hassan
Austin,Texas
Summary
Results-driven professional with strong experience in managing key client relationships and driving business growth. Proven ability to collaborate effectively with teams, adapt to changing needs, and consistently achieve targets. Skilled in strategic planning, client communication, and problem-solving. Known for reliability and strong focus on delivering impactful results.
Overview
7
7
years of professional experience
Work History
Key Accounts Manager
Advanced Inhalation Rituals (AIR)
03.2023 - 08.2024
- Cultivated strong relationships with a portfolio of 15 national Distribution accounts, increasing client retention by 35%
- Designed targeted sales strategies, achieving a 20% increase in revenue across accounts with $80K-$1M annual budgets
- Conducted weekly client consultations, resolving 95% of client concerns within the same quarter and boosting sales
- Analyzed client sales data monthly, identifying growth opportunities that increased account revenue by 10%
- Delivered monthly competitive analysis to clients, enhancing positioning strategies and increasing market share by 10%
West Coast Sales Manager
Advanced Inhalation Rituals (AIR)
02.2022 - 03.2023
- Grew West Coast market share by 20% through targeted account management and partnerships with key distributors, wholesalers, and retailers
- Established and maintained 7 strategic partnerships, resulting in a 15% regional revenue increase within six months
- Used market research to identify competitive advantages and refine sales approaches, leading to a 10% increase in client acquisition
- Delivered actionable insights and sales forecasts to executives, supporting strategic decision-making and consistent account growth
Director of Retail
Touchpoint Support Services
02.2020 - 02.2022
- Led regional retail operations, achieving a 15% efficiency increase and elevating patient and client satisfaction scores by 15% across accounts
- Created and implemented training programs for nine retail managers, leading to a 10% boost in profitability, consistent compliance, and stronger client relationships
- Conducted monthly performance audits and implemented best practices that enhanced compliance by 20% and increased overall client satisfaction with Ascension Healthcare
- Partnered with senior executives to align retail operations with organizational goals, translating into a more streamlined account management approach and improved retention rates
Retail Operations Manager
Touchpoint Support Services
02.2018 - 02.2020
- Oversaw daily retail account operations across 2 healthcare facilities, optimizing workflows and processes, and increasing operational efficiency by 15%
- Achieved a 10% profitability increase by ensuring full operational compliance across all retail locations and meeting regulatory requirements
- Mentored and trained on-site staff on best practices, reducing customer complaints by 20%, improving inventory accuracy, and bolstering client satisfaction
- Spearheaded initiatives to improve account efficiency, such as enhanced inventory controls and streamlined customer service protocols, contributing to increased profit margins
Education
MBA -
Washburn University
Topeka, Kansas12.2016
Bachelor of Business Administration - Management
Washburn University
Topeka, Kansas12.2015
Bachelor of Business Administration - International Business
Washburn University
Topeka, Kansas12.2015
Skills
- Revenue Growth
- Organizational Skills
- Excellent Communication
- Account Retention
- Account development
- Contract Negotiation
- Data-driven decision-making
Software skills and tools
- Microsoft Office
- Google Workspace
- CRM
- Salesforce
- ERP Systems
Timeline
Key Accounts Manager
Advanced Inhalation Rituals (AIR)
03.2023 - 08.2024
West Coast Sales Manager
Advanced Inhalation Rituals (AIR)
02.2022 - 03.2023
Director of Retail
Touchpoint Support Services
02.2020 - 02.2022
Retail Operations Manager
Touchpoint Support Services
02.2018 - 02.2020
MBA -
Washburn University
Bachelor of Business Administration - Management
Washburn University
Bachelor of Business Administration - International Business
Washburn University
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