Ali Alhassani
Detroit,MI
Summary
Dynamic Collision Repair Specialist with a proven track record at Alpha 1 Auto Sales, excelling in auto body repair and customer communication. Recognized for mentoring junior technicians and enhancing shop performance. Committed to safety and punctuality, ensuring high-quality service delivery while maintaining a clean driving record as a Truck Driver.
Overview
10
10
years of professional experience
Work History
Collision Repair Specialist
Alpha 1 Auto Sales
Detroit
07.2023 - Current
- Collaborated with insurance adjusters to ensure proper compensation for necessary repairs, minimizing out-of-pocket expenses for clients.
- Delivered work orders, customer administration and customer communication through technology.
- Mentored junior technicians to develop their skills and improve overall shop performance.
- Filled out paperwork while completing vehicle inspections.
Truck Driver
DNS Transportation
Sterling Heights, MI
05.2022 - 07.2023
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Dropped and hooked trailers and changed configuration of equipment.
Manager
Smiley Paint Supplies
Dearborn, MI
12.2015 - 05.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
Medical Assistant
First Choice Urgent Care
Dearborn, MI
11.2017 - 11.2018
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Education
High School Diploma - Business
Henry Ford College
Dearborn, MISkills
- Auto body repair
- Body filler application
- Computer skills
- Clear coat application
- Safe driving practices
- Punctual and reliable
- City and non-city driving
- GPS and route planning
- Loading and unloading
- Safety protocols
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Collision Repair Specialist
Alpha 1 Auto Sales
07.2023 - Current
Truck Driver
DNS Transportation
05.2022 - 07.2023
Medical Assistant
First Choice Urgent Care
11.2017 - 11.2018
Manager
Smiley Paint Supplies
12.2015 - 05.2022
High School Diploma - Business
Henry Ford College