Ali Ali

Led critical infrastructure security operations across data center environments, wireless threat detection, and high-priority facility launches for critical environments.

Key Achievements:

• Process Automation: Spearheaded wireless threat alert automation reducing engineer workload by 35 minutes per ticket and saving 35 hours monthly; decreased incident volume by 89% through strategic alert optimization

• Critical Environment Launches: Commissioned critical facility sites developing severity-based ticket templates and operational runbooks; supported security operations center launch with comprehensive badge access solutions

• Metrics & Analytics: Delivered WBR/QBR metrics for senior leadership; resolved 273 wireless threat tickets while maintaining quality standards

• Cross-Functional Leadership: Led internal security platform training for 12 Data Center Security Managers; co-authored Data Center Security Standard policy; identified 11 critical issues as NextGen UI migration pilot

• Incident Response: Coordinated wireless security incident response testing with cross-functional security teams; standardized wireless threat workflows with internal operations teams

• Coordinated incident response efforts across multiple departments, fostering teamwork in resolving complex issues effectively.
• Oversaw maintenance of physical security equipment within the vault area, including surveillance cameras and alarm systems.
• Established and maintained effective key control and physical security protocols.

• Monitored system performance to ensure optimal operation and reliability.
• Safeguarded the security of buildings during non-business hours through designated access control measures, including locking doors, setting alarms, and monitoring surveillance systems.

• Monitored alarm signals, ensuring rapid response to emergency situations at Amazon corporate environments globally.
• Participated in cross-functional teams to address security concerns related to facility expansions or modifications, contributing valuable insights on physical security aspects during planning phases.
• Supported post-marketing surveillance efforts by analyzing real-world data for signals of potential safety concerns, leading to proactive risk management actions when necessary.

• Monitored credential/access levels of persons entering and exiting facility to eliminate unauthorized visitors.
• Monitored CCTV cameras and alarm systems for security incidents.
• Patrolled internal building spaces and facility grounds to identify and deter threats to assets.