Ali Alkhatib
Rosemount,MN
Summary
I am a dedicated and certified Scrum Master with a strong background in project management and data analytics. With extensive experience in facilitating Agile methodologies, I have successfully led cross-functional teams to deliver projects on time and within budget. My expertise includes managing customer interactions, developing project plans, and implementing CRM systems to enhance customer engagement. I possess strong interpersonal communication skills and a solid understanding of healthcare data analysis. My technical skills include proficiency in PowerBI, Tableau, SQL, and various Microsoft programs. I am committed to continuous improvement and fostering a collaborative team environment to achieve organizational goals. Results-driven Project Manager known for high productivity and efficient task completion. Specialize in risk management, process improvement, and stakeholder communication. Excel in leadership, problem-solving, and adaptability to drive project success.
Overview
9
9
years of professional experience
Work History
Project Manager / Scrum Master
Blue Cross Blue Shield
10.2022 - Current
- Facilitated daily stand-ups, sprint planning, and retrospectives to ensure team productivity and alignment
- Coordinated with product owners to refine and prioritize the product backlog
- Implemented Agile methodologies to improve project delivery and team collaboration
- Removed impediments and protected the team from external disruptions to maintain focus
- Provided training and guidance on Scrum practices to team members and stakeholders
- Monitored project progress and metrics to ensure successful completion of deliverables
- Oversaw project documentation and compliance with industry standards
- Coordinated with vendors and contractors to ensure project requirements were met
Site Director
Hope Fieldhouse
10.2021 - 01.2022
- Developed policies, service fees, and in-service training
- Generated over $50k through implementing these policies and service fees
- Oversaw financial budget, payroll, insurance reimbursement, and inventory
- Managed coordinators and associates
- Created employee schedules and conducted interviews
Advisor
Great Lakes
06.2020 - 10.2021
- Assisted borrowers with deconstructing their student loan debt
- Compiled comprehensive payment programs that offer borrowers structure and oversight
- Managed borrowers' financial accounts, loan forgiveness processes, and consolidations
- Assisted borrowers and prospective borrowers with the application process and prerequisites for applying
Financial Analyst
Donation Demolition
04.2019 - 06.2020
- Created financial reports with Excel for upcoming projects
- Determined capital budgeting for projects
- Forecasted future revenues and expenditures to establish cost structures
- Conducted analysis and projections
Navigator/Coordinator
Accra Care
04.2018 - 04.2019
- Assisted families, counties, and other agencies with setting up personal care services (PCA) for clients in need
- Reviewed service agreement structures to ensure they reflected the correct hours and budget of aid granted
- Scheduled intake visits for clients with a qualified professional
- Coordinated service delivery and accommodation with other members of the Accra team, including qualified professionals, human resources, and other departments
Certified Nursing Assistant
Villa St. Vincent
04.2016 - 04.2018
- Assisted nurses with delivering patient care, transporting patients and/or equipment
- Performed daily patient care (personal hygiene, vitals, ambulating, feeding)
- Presented daily reports to nurses and peers regarding patients
- Charted daily reports regarding patients' activities and health status
Team Shift Lead / Event Coordinator
University of Minnesota Crookston
04.2016 - 04.2018
- Planned and coordinated university events and maintenance requests
- Scheduled and contracted external future events hosted at the facility
- Created employee work schedules, checked inventory, and maintained equipment quality
Education
Master - Business Administration & Data Analytics
Augsburg
01.2022
Bachelor of Science - Kinesiology
University of Minnesota Crookston
01.2019
Skills
- PowerBI
- Tableau
- SQL
- Microsoft Programs (Excel, PowerPoint, word, etc)
- Rstudio programming
- R Scripts development
- Strong interpersonal communication skills
- Healthcare Data Analysis
Timeline
Project Manager / Scrum Master
Blue Cross Blue Shield
10.2022 - Current
Site Director
Hope Fieldhouse
10.2021 - 01.2022
Advisor
Great Lakes
06.2020 - 10.2021
Financial Analyst
Donation Demolition
04.2019 - 06.2020
Navigator/Coordinator
Accra Care
04.2018 - 04.2019
Certified Nursing Assistant
Villa St. Vincent
04.2016 - 04.2018
Team Shift Lead / Event Coordinator
University of Minnesota Crookston
04.2016 - 04.2018
Master - Business Administration & Data Analytics
Augsburg
Bachelor of Science - Kinesiology
University of Minnesota Crookston