Ali Alkhoudr
Dearborn,MI
Summary
I am an responsible technician with excellent troubleshooting, customer service and analytics skills coupled with more than 4 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Hvac Service Technician/HVAC Installer
Saab Refrigeration Llc
01.2023 - Current
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Tracked and recorded parts and labor costs related to each service call.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Assisted in maintenance, repair and installation of ventilation systems.
- Proven ability to learn quickly and adapt to new situations.
HVAC Installer/Service Technician
Mastercraft Heating & Cooling
10.2021 - 01.2023
- Increased longevity of HVAC systems by performing preventive maintenance.
- Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
- Installed, connected and adjusted thermostats, humidistats and timers for optimal performance.
- Traveled to job sites for both scheduled and emergency appointments.
- Repaired and maintained residential and commercial heating, air conditioning and refrigeration systems.
- Worked on both home and business units for maintenance, repairs, and new installations.
Hi-Lo Operator
Dearborn Carpet Company
11.2016 - 03.2017
- Transported goods between warehouse locations according to shipment and storage needs.
- Maintained a safe working environment by adhering to safety protocols and regulations during hi-lo operations.
- Drove equipment from one site to another to deliver tools and complete jobs.
Education
High School Diploma -
Northwestern Technological Institute
Southfield, MI01.2020
Skills
- Hardware Installation
- Customer Service
- Works Well Under Pressure
- Heavy Lifting
- Maintenance and repairs
- HVAC Systems
- Repair services
Certification
HVACR systems
Languages
Arabic
Professional Working
Timeline
Hvac Service Technician/HVAC Installer
Saab Refrigeration Llc
01.2023 - Current
HVAC Installer/Service Technician
Mastercraft Heating & Cooling
10.2021 - 01.2023
Hi-Lo Operator
Dearborn Carpet Company
11.2016 - 03.2017
High School Diploma -
Northwestern Technological Institute
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