Ali Almayahi
Livonia,MI
Summary
Detail-oriented and driven Shipping professional offering exceptional leadership, planning and training abilities. Manages documentation, updates computer records and processes payments. Positive and motivational with proactive and resourceful approach to challenges. Adept at applying exceptional communication, organizational and analytical skills to managing routine shipping operations and solving complex problems independently. Diplomatic and respectful with productive and dependable nature.
Overview
14
14
years of professional experience
Work History
Shipping Manager
NYX Inc.
01.2023 - Current
- Streamlined shipping processes by implementing efficient packing and tracking systems.
- Reduced order errors with thorough quality control checks before dispatching shipments.
- Optimized warehouse layout for increased productivity, resulting in faster order fulfillment times.
- Implemented inventory management software to monitor stock levels and prevent product shortages.
- Developed strong relationships with suppliers and carriers, ensuring timely delivery of shipments.
- Trained and supervised warehouse staff in proper handling techniques for safe loading and unloading of goods.
- Enhanced customer satisfaction by resolving shipment issues promptly and professionally.
- Established performance metrics for shipping department, driving continuous improvement initiatives.
- Collaborated with sales team to ensure accurate order fulfillment and timely delivery of priority shipments.
- Conducted regular audits of shipping procedures, identifying areas for improvement and implementing corrective actions.
- Developed a comprehensive safety program for warehouse operations, reducing workplace accidents significantly.
- Improved workflow efficiency through the implementation of cross-training programs within the shipping department.
- Spearheaded process improvements that led to streamlined workflows, reducing average processing time per shipment.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Determined most cost-effective procedures and routes for shipments.
- Lead team of 100 employees packaging, palletizing and shipping up to 20,000 boxes per day.
- Conducted training programs with employees to promote familiarity with company products and applications.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Developed and maintained knowledgeable and productive team of employees.
Warehouse Supervisor
NYX Inc.
01.2021 - 12.2022
- Improved warehouse efficiency by implementing new inventory management systems and processes.
- Enhanced employee productivity through effective training programs and performance evaluations.
- Reduced order processing times by streamlining the picking, packing, and shipping processes.
- Ensured safety compliance with regular inspections, staff training sessions, and adherence to OSHA regulations.
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Optimized storage capacity by redesigning warehouse layout for maximum space utilization.
- Increased accuracy in order fulfillment with thorough quality control checks before shipping orders.
- Mentored junior staff members to develop their skills in warehousing operations, fostering a supportive work environment for professional growth.
- Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
- Implemented preventive maintenance programs for all equipment used in daily operations-significantly reducing downtime due to malfunctions.
- Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and handling operations.
- Maintained high levels of accuracy in daily operations.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Oversaw inventory control levels and verified compliance with storage and organization processes.
- Monitored adherence to safety protocols and company policies by staying attentive to details.
- Promoted diligence and culture of safety for drivers and warehouse operations.
- Supported production workers in meeting goals without compromising safety and compliance.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Developed safety programs to protect workers and reduce injuries.
- Developed comprehensive staff training program to improve employee performance and morale.
- Assigned tasks to team members to complete within designated time frames.
- Supervised team of helpers, laborers and material movers to efficiently complete tasks.
- Met or exceeded production goals and objectives by following strict procedures.
- Enforced team adherence to safety regulations and protocols.
- Monitored progress of tasks to provide feedback for improvement.
- Handled day-to-day shipping and receiving overseeing more than 10,000 packages per day.
- Resolved conflicts between team members and addressed complaints or grievances.
- Maintained accurate records of team attendance and documented disciplinary actions.
- Scheduled shifts and shift changes to accommodate workload and customer needs.
- Determined staffing needs, developing schedules to staff all shifts.
Shipping Supervisor
NYX Inc.
01.2019 - 12.2020
- Enhanced shipping efficiency by implementing proper packaging methods and material usage.
- Reduced shipment errors by conducting thorough inspections of outgoing packages.
- Streamlined order processing for faster turnaround times, improving customer satisfaction.
- Coordinated with warehouse staff to ensure accurate inventory management and timely shipments.
- Managed a team of shipping personnel, fostering a productive work environment and promoting teamwork.
- Developed effective communication channels between warehouse, shipping department, and sales teams for smooth operations.
- Implemented safety protocols in the workplace, reducing accidents and ensuring employee wellbeing.
- Utilized tracking software to monitor shipments, resolving any issues promptly to prevent delays.
- Maintained accurate documentation for all shipments, ensuring compliance with regulatory requirements.
- Organized training sessions on new equipment or processes to keep staff updated on industry best practices.
- Worked closely with customer service representatives to address client inquiries or concerns regarding their orders promptly.
- Evaluated current workflows regularly to identify bottlenecks and inefficiencies, implementing changes as needed to maintain optimal shipping performance.
- Pulled, verified, and packaged items for shipment.
- Supervised shipping team of 20 employees.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Inspected loading operations for improvements in efficiency and safety.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
- Trained new team members on proper and safe use of tools and equipment.
Truck Driver
U.S Express Trucking
01.2010 - 12.2018
- Improved on-time delivery rates by effectively planning and executing efficient driving routes.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
- Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
- Assisted in training new drivers on company procedures, resulting in a more cohesive team dynamic among truck driver staff.
- Collaborated efficiently with fellow drivers to coordinate schedules or share information about upcoming routes or potential hazards.
- Streamlined trip logs, expense reports, and other paperwork to ensure accurate records were maintained for compliance purposes.
- Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Contributed to a decrease in fleet accidents by strictly adhering to safety protocols and continuously updating knowledge on current industry best practices.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Operated with safety and skill to avoid accidents and delays.
- Monitored and managed fuel consumption and expenses for management reporting.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
Education
Associate of Science - Geography
Henry Ford College
Dearborn, MISkills
- Hand Truck Operation
- Shipment Processing
- Plant Operations
- Materials inspections
- Verbal and written communication
- Warehouse Operations
- Team Leadership
- Safety Monitoring
Languages
Arabic
Professional Working
Timeline
Shipping Manager
NYX Inc.
01.2023 - Current
Warehouse Supervisor
NYX Inc.
01.2021 - 12.2022
Shipping Supervisor
NYX Inc.
01.2019 - 12.2020
Truck Driver
U.S Express Trucking
01.2010 - 12.2018
Associate of Science - Geography
Henry Ford College
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