Ali Arellano
Houston,TX
Summary
Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.
Overview
26
26
years of professional experience
Work History
Store Manager
Lowe's
08.2021 - 11.2025
- Directed daily operations, ensuring compliance with company policies and procedures.
- Supervised and trained team members on product knowledge and customer service best practices.
- Implemented inventory management systems, reducing stock discrepancies and improving accuracy.
- Analyzed sales trends to optimize product placement and enhance merchandising strategies.
- Led weekly staff meetings to communicate goals, updates, and performance expectations effectively.
- Resolved customer issues promptly, enhancing satisfaction and loyalty through effective service recovery.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Store Lead Manager
Walmart
03.2000 - 07.2021
- Led daily operations to ensure efficient store performance and optimal customer service.
- Coordinated with department managers to streamline processes and enhance overall store efficiency.
- Managed staffing levels to ensure optimal coverage during peak periods without sacrificing efficiency or quality of service.
- Ensured compliance with all company policies, local regulations, and industry best practices related to safety, sanitation, and employment laws.
- Cultivated a culture of excellence in customer service through ongoing training initiatives for frontline employees.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Education
High School Diploma -
McAllen High School
McAllen, TXSkills
- Daily operations management
- Staff training and development
- Inventory management systems
- Sales trend analysis
- Customer service excellence
- Budget management
- Store operations
- Retail merchandise quality standards
- Maximizing profitability
- Safety compliance standards
- Operational efficiency improvements
Languages
Spanish
Native or Bilingual
Timeline
Store Manager
Lowe's
08.2021 - 11.2025
Store Lead Manager
Walmart
03.2000 - 07.2021
High School Diploma -
McAllen High School