Ali Arsalan Naderi
Fredericksburg,VA
Summary
Highly motivated Computer Science graduate with experience in software development, specializing in Python and JavaScript. Proficient in Microsoft Office with strong problem-solving skills.Fluent in English, Persian. Knowledgeable Dersierd Positions with solid background in IT support and troubleshooting. Proven ability to resolve technical issues and implement effective solutions, contributing to system efficiency. Demonstrated expertise in network management and hardware maintenance.
Overview
5
5
years of professional experience
Work History
Fulfillment Associate
Amazon
Fredericksburg, VA, USA
05.2024 - Current
- Company Overview: Amazon Fulfillment
- In my current role at Amazon Fulfillment, I serve as a Problem Solver in the Mansort and 20lb sections
- I address and resolve operational issues, enhance workflow efficiency, and ensure accurate inventory processing
- My contributions focus on optimizing operations and maintaining high standards of performance
- Amazon Fulfillment
IT Technician
Aria Computer Equipment
Kabul, Afghanistan
01.2023 - 06.2023
- Maintained office PCs, networks and mobile devices.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
Customer Service Associate
Muslimy Academy
Kabul, Afghanistan
01.2020 - 10.2022
- With two years as a Customer Service Associate, I effectively managed high-volume inquiries and resolved complex issues
- Skilled in Microsoft Office Suite, including Word, Excel, and PowerPoint, I produced reports, managed data, and created presentations
- My thorough record-keeping and collaborative approach consistently improved performance and customer satisfaction
Education
Bachelor's degree - Computer Science
Kabul University
Kabul12.2022
High school diploma -
Mohammad Alam e Faizad
Kabul10.2017
Skills
- Software development
- JavaScript
- Python
- Microsoft Office ( word , Excel, PowerPoint)
- Installation and repairing IT Equipments
Timeline
Fulfillment Associate
Amazon
05.2024 - Current
IT Technician
Aria Computer Equipment
01.2023 - 06.2023
Customer Service Associate
Muslimy Academy
01.2020 - 10.2022
High school diploma -
Mohammad Alam e Faizad
Bachelor's degree - Computer Science
Kabul University