Retail Operations Leader with over 7 years of experience driving multi-store performance, customer service excellence, and operational consistency. Proven ability to scale sales across high-volume environments, enforce accountability systems, and manage full P&L; responsibilities. Adept at building SOPs, leading cross-functional teams, and developing staff into strong leaders. Skilled at aligning operations with strategic growth goals, launching new store initiatives, and ensuring consistent brand standards across markets.
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Highly experienced Retail Manager known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Customer needs assessment
Teamwork and collaboration
Inventory control
Time management
Upselling
Multi-tasking strength
Problem-solving
Client account management
Relationship building
Goal oriented
Sales expertise