Ali Ayala

Supervise, train, and develop store personnel alongside Store Manager. Assume responsibility for store operations and Commercial department. Manage Commercial and Hub departments to ensure service delivery and account management. Delegate merchandising tasks to ensure timely completion. Enforce adherence to company policies and loss prevention procedures. Assist customers in locating merchandise and identifying suitable alternatives.

Provide performance feedback on AutoZoners to Store Manager. Resolve customer concerns effectively, transforming complaints into compliments.

Operated cash registers, adhering to cash handling procedures for deposits and lane accountability. Monitored cash flow, inventory levels, and security measures to mitigate risks. Maintained sales productivity and merchandising standards while ensuring store appearance. Conducted thorough reviews of all opening and closing procedures for accuracy. Ensured safe working environment, promoting PPE practices among AutoZoners. Assisted in managing activities related to Risk and Safety Management protocols. Handled emergency situations, executing proper accident procedures effectively. Motivated AutoZoners to deliver exceptional customer service while enhancing sales performance.

Greeted customers, utilizing company service model to address needs effectively. Asked open-ended questions to identify project requirements and guided customers to products. Engaged customers in discussions about projects while serving at cutting counter, cash register, and sales floor. Accurately stocked shelves according to planogram, maintaining high productivity and attention to detail. Ensured cleanliness and organization of sales floor by managing spills, returns, and shelf recovery. Proactively drove sales through product knowledge, suggestive selling, and strong customer relationships.

Completed assigned store tasks promptly to ensure operational efficiency. Operated cash registers while adhering to established cash handling procedures. Followed company policies and loss prevention measures to mitigate risks. Maintained a safe working environment, including use of personal protective equipment. Ensured store appearance and merchandising standards were consistently upheld. Restocked merchandise and organized items in designated areas for easy access. Utilized systems to assist customers in locating products or finding suitable alternatives. Practiced company principles while assisting with installations of wiper blades, batteries, and lightbulbs.

Standardized spreadsheet formats to facilitate automation processes. Clarified medical terminology for software engineering team. Posted job orders on live job board to attract qualified candidates. Provided front desk coverage during receptionist's lunch hour.

Ensured compliance with Joint Commission requirements and company standards.
Interacted with external agencies for drug screenings, background checks, and employment verification.
Maintained confidentiality while tracing medical records.
Notified medical professionals of expiring documents and certifications.