Ali Ayoub

Performed general office duties and administrative tasks, prepared weekly confidential sales reports for presentation to management.

Follow up with Sales and dispatch Dept.

Ensured the implementation of efficient logistics while retaining quality standards.

Ensured Compliance with All State and Federal Shipping Regulations Arranged for the maintenance of shipping vehicles.

Determined Client Requirements and Resolved Issues. Developed Key Performance Indicators

To Ensure Quality implemented Efficient Vehicle Disbursement Procedures.

Maintained Contact with Drivers to Ensure Timely Deliveries.

Hired and trained administrative workers and drivers.

Prepared contracts for clients wishing to schedule ongoing shipments.

Prepared and reviewed vehicle maintenance reports.

Handled All Paperwork and Confirmed the Arrival of All Deliveries.

Prepare, manage & review payroll function for employees and drivers.

Follow up with safety & Compliancy department and make sure all and equipment are intact with no violations.

To explore newer markets (International & Domestic) & review general market needs by assessment of customer’s needs for selling company’s products to increase business.

Maintained & developed new market in North America, Canada & Western Europe.

To develop Customers from Saudi Arabia and International Market for Steel products.

Developed and maintained customers from North America, GCC, Middle East, Africa & Egypt market.

Consist of traveling for 15-20 days a month. Meet with customers, review the needs of customers.

Submit Quote, follow up for the submitted quote and Order.

Market Research /Market Survey /Market Analysis to increase market share.

To attend & generate new (enquiries), review coasting and to send quotation.

Follow-up for the submitted quotation, negotiation for orders.

To plan and execute customer orders as per agreed delivery schedule by following up and coordination with Production, Purchase, Dispatch and Engineering departments.

To handle customer’s Specification, Correspondences and Technical Drawings, from inquiry to closer stage. Reply to technical complaints up to the satisfactory level of customers.

To prepare various reports like Sales Budget, Technic complaints, Sales Forecast. Review of LC, Payment collection.

Review payment history for the client before any action. Customer feedback collection.

Recruit, Train, Direct & Evaluation of Sales Team.

to provide exemplary service to the customer and manage the day-to-day activities for non-contract accounts assigned

to increase market share, prepare mill offers, create sales/work orders, and help expand the sales portfolio through phone solicitation and assist in closing of business with new or inactive accounts

All the above will be done with a focus upon, customer service, maximizing profitability, optimum inventory management and return on investment

Meet or exceed the service levels required by your clients

Ensure prompt response to customer needs or issues

Proper daily inventory management practices to meet the company’s inventory goals (MRP review, aged inventory, obsolete inventory, finished goods, FIFO etc.)

Ensure proper management of your account’s deliveries, in stock and on order positions

Data entry including but not limited to; sales order, work order, shipping order, release download, reporting etc.

Communicate effectively and appropriately with all departments within Venture Steel

Ensure Venture Steel is performing in a manner that ensures customers perceive the company to be the “Service leader” in any given market

Assistant responsible for handling the transportation of goods along a supply chain usually for a shipper or consignee.

I negotiate rates directly with customers and carriers on a daily basis as rates fluctuate constantly. I work directly with our network of carriers to ensure we get the right carrier on our load based on the customer’s needs. I communicate daily with dispatchers and/or drivers and update our customers on location and ETA to ensure excellent customer service. I secure all the required billing and load documentation to properly bill our customers. I am also constantly involved in sourcing new customers to add to our customer base while building LONG-TERM relationships.

Identified opportunities for growth within the territory and collaborated with sales teams to ensure goal attainment.

To develop Customers from the GCC and International Market for Steel products.

Traveling extensively to GCC, Africa & Europe searching for a new market and excellent knowledge about customer orientation.

Market Research and Sales Promotion activity.

Review of LC, Payment collection and Response to Customer Complaint. Developed sales strategies and improved profitability by utilizing multiple marketing channels.

Enhanced profitability by developing pipelines utilizing marketing and sales strategies.

Responsible for processing payments, adjustments and denials according to established guidelines.

Responsible for collections and for developing, implementing, maintaining and managing organization policies on collection practices.

Establish credit limits, make proposals to change credit limits and participate in managing overall portfolio risk.

Contacting clients who own overdue payments to THE COMPANY.

Communicating with clients via phone emails and posts.

Responsible and reviewing all new accounts and credit forms.

Responsible for monitoring the performance of the sales team by establishing a system of sales forecasts reports and communications involving sales reports, cyclical sales meetings.

Follow up with THE LOGISTICS dept.

to ensure all deliveries and orders are on time. Determine price schedules and discount rates.

Responsible for project sales and achieved targets.

More tasks upon request.

Responsible for Project Sales and achieved targets.

Undertaking contract / project sales ensure all aspects of compliance are met at all stages of the contract /project.

Expanding contracts base by creating LONG-TERM relationship with key decision makes from procurement.

CUSTOMERS Follow-ups & fetching for new customers, traders in the market.

Market Survey, Target oriented & driven to excel with sales experience.

Ro-actively provide market feedback to the underwriters on trends and on changing requirements of clients

Manage and renew existing direct business and collection of premium from time to time.

Assist finance/Accounting Dept in collection of outstanding premiums whenever needed.

Responsible for achievement of agreed upon yearly sales target figures & performance goals / objective.

Maintain & develop s portfolio of existing and new, client account to ensure renewals and maximize profitability through daily account management.

Interact on regular basis with reporting line manager as well as underwriters on areas for improvement and implementation of action plans to drive direct sales and increase service performance level.

Delivering good customer service by responding swiftly to quires and concerns from clients.

Working to amend policies where necessary in order to meet client demand.

Collection of all premiums from client within the agreed / approved credit period.