Alexandria Brasington
West Columbia,SC
Summary
Recently relocated and seeking a challenging role in a different industry. Ive heard several good reviews on the business and became very interested. Hardworking and looking to further my career in the industry.
Overview
1
1
year of professional experience
Work History
Receptionist
Salon M
414 Old Cherokee Rd
08.2013 - 05.2014
- Greeted customers entering the store to ascertain what each customer wanted or needed.
- Described product to customers and accurately explained details and care of merchandise.
- Earned management trust by serving as key holder, responsibly opening and closing store.
- Politely assisted customers in person and via telephone.
- Communicated with vendors regarding back order availability, future inventory and special orders.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Restocked inventory ever month and reviewed cash operation data to verify proper replenishment.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
- Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
- Provided ongoing guest service, including giving fashion advice.
- Directed calls to appropriate individuals and departments.
- Recommended alternative items if product was out of stock.
- Folded and arranged garments in attractive displays.
Education
High School Diploma - undefined
Lexington High School
May 2014
Skills
- Exceptional communication skills
- Creative problem solver
- Quick learner
- Strong client relations
- International sales support
- Multi-line phone talent
- Trusted key holder
Timeline
Receptionist
Salon M
08.2013 - 05.2014
High School Diploma - undefined
Lexington High School
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