Ali Burke
Chesterfield,MO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Restaurant Hostess
Glenn's Cafe
08.2023 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
Seasonal Store Associate
Honey Baked Ham
11.2022 - Current
- Maintained tidy and organized store to comply with cleanliness standards
- Greeted customers, helped locate merchandise, and suggested suitable options
- Monitored sales floor and merchandise displays for presentable condition, did restocking or reorganizing products
- Balanced and organized cash register by handling cash, counting change, and storing coupons
- Answering the phone and helping customers with orders and questions.
Nanny
01.2020 - 01.2023
- Cared for a child who has down syndrome
- Helped care to her special needs
- Prepared meals and snacks for her based off her dietary needs
- Assisted with light housekeeping duties as well as running errands
- Organized and cleaned home after activities by picking up toys and straightening up play room
- Built positive and nurturing environments to support child social and emotional growth
- Developed and implemented behavior management strategies to minimize indiscipline and guide her in to maintain positive behavior.
Education
Villa Duchesne High School
Strategic Communication
University of Missouri
01.2026
Skills
- Strong Communication and Interpersonal Skills
- Cleaning and Store Maintenance
- Positive Customer Engagement
- Engaging with Diverse Customers
- Merchandise Receiving and Handling
- Managing Cash Register
References
- Helen Burke - 314-324-2353, Hburke241@gmail.com
- Hillary Donica - 314-821-7666, z0401@hbham.com
- Maddie Ramsay - 952-826-9172
Timeline
Restaurant Hostess
Glenn's Cafe
08.2023 - Current
Seasonal Store Associate
Honey Baked Ham
11.2022 - Current
Nanny
01.2020 - 01.2023
Villa Duchesne High School
Strategic Communication
University of Missouri