Ali Dempster
Katy,Texas
Summary
Senior Computer Information Systems student with hands-on experience designing and maintaining client-facing websites for real businesses. Skilled in UX/UI design, information architecture, and responsive web design, with a strong focus on clarity, usability, and user-centered decision-making. Brings a technical foundation, strong communication skills, and a thoughtful approach to translating business goals into effective digital experiences.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Web Administrator/ UX/UI/UX Designer
A New Perspective Counseling, PLLC
12.2025 - Current
- Designed and implemented a client-facing website for a mental health practice focused on usability and trust
- Collaborated with stakeholders to translate business needs into clear, accessible designs
- Structured site navigation and content hierarchy to support emotionally vulnerable users
- Maintained and updated the live site using Squarespace across desktop and mobile
- Configured and managed website domains
Customer Support Specialist
Amazon
04.2021 - 05.2023
- Diagnosed and resolved customer-facing system issues using internal tools
- Guided users through platform navigation, account access, and order workflows
- Documented cases to support accurate tracking and consistent resolution
- Applied structured problem-solving in a high-volume support environment
Armed Security Officer
Memorial Hermann
07.2023 - 08.2025
- Maintained safety and security in a healthcare environment
- Responded to incidents with professionalism and sound judgment
- Followed organizational protocols and documentation standards
Military Police
Texas Army National Guard
06.2019 - Current
- Developed discipline, accountability, and teamwork through ongoing training and service
- Balanced military responsibilities alongside full-time academic and professional
Education
Bachelor of Science - Computer Information Systems
Texas A&M-Victoria
Katy, TX12-2026
Associate of Science - Science
Houston Community College
Houston, TX05.2023
Skills
- UX/UI & User-Centered Design
- Information Architecture & Content Structure
- Visual & Responsive Web Design
- Wireframing & Prototyping (Figma)
- Accessibility & Usability Principles
- Website Design & CMS Management (Squarespace, Webflow)
- Systems Thinking & Problem Solving
- Client Communication & Requirements Gathering
Certification
- Comptia Network+(In Progress)
Timeline
Web Administrator/ UX/UI/UX Designer
A New Perspective Counseling, PLLC
12.2025 - Current
Armed Security Officer
Memorial Hermann
07.2023 - 08.2025
Customer Support Specialist
Amazon
04.2021 - 05.2023
Military Police
Texas Army National Guard
06.2019 - Current
Bachelor of Science - Computer Information Systems
Texas A&M-Victoria
Associate of Science - Science
Houston Community College