Ali Dubow
Winooski,VT
Summary
-Driven Operations Supervisor with a comprehensive background in supply chain and production. Successfully transitioned from a Production Technician II role after acquiring Proven expertise in overseeing production processes, ensuring safety compliance, and driving quality and efficiency. Adept at team leadership, lean manufacturing, and optimizing operational costs.
Overview
17
17
years of professional experience
Work History
Operations Supervisor
Keurig Dr. Pepper
Essex Junction, VT
11.2023 - Current
- Led a 15% increase in shift efficiency through targeted process enhancements.
- Supervise a team of 25 full-time production employees, managing daily workflow, enforcing safety protocols, and ensuring operational targets are met.
- Oversee and approve employee timecards, managing attendance, timekeeping accuracy, and payroll readiness.
- Conduct regular 1:1 meeting with operators every 60 days to provide feedback, address concerns, and support professional development and performing goals.
- Coordinate shift schedules, delegate tasks, and resolve production issues to minimize downtime and maximize efficiency.
- Developed and tracked key performance indicators to measure operational performance and ensure goals were met.
- Developed and implemented a comprehensive safety program that resulted in zero accidents in the past year.
- Achieved a safety record of zero workplace incidents.
- Maintained a safety-first approach, fostering a secure workplace and enforcing safety protocols throughout daily operations.
- Led and managed production teams of up to 25 full-time and temporary employees, ensuring adherence to process documentation, training standards, and operational consistency.
- Implemented rigorous quality control measures to ensure consistent delivery of high-quality products while upholding strict quality process adherence.
- Tracked productivity metrics, identifying opportunities for efficiency improvements, and driving strategies to enhance overall operational output.
- Responsible for ensuring the production of a safe, wholesome and quality product and require trained designees when applicable.
- Performs other duties as requested by management.
Production Technician III
Keurig Dr. Pepper
Essex Junction, VT
01.2020 - 10.2023
- Cover supervisory responsibilities during manager absences, including shift leadership, conflict resolution, and performance monitoring.
- Lead daily operations as Team leader and zone lead, overseeing multiple production line and ensuring adherence to production schedules, safety protocols and quality standards.
- Excelled as a Production Technician III, contributing to the manufacturing process and ensuring product quality and consistency.
- Collaborated closely with team members to meet production targets, troubleshoot issues, and maintain a seamless workflow.
- Maintained and updated production logs to track production statistics and performance data.
- Diagnosed and resolved machine malfunctions, minimizing production downtime and maintaining production goals.
- Assist in the setting up and breakdown of all production equipment, ensuring a safe and efficient production environment.
Production Technician & Trainer
Green Mountain – Keurig Dr Pepper
Essex, VT
02.2017 - 09.2023
- Led training and onboarding for new operators and temporary employees, ensuring alignment with safety protocols, operational standards, and documentation accuracy.
- Conducted regular peer-to-peer safety observations and coaching sessions, reinforcing a culture of safety, accountability, and continuous improvement.
- Played a critical role in safety initiatives by completing job hazard analyses (JHA) and engaging in proactive risk assessments across production lines.
- Supported root cause analysis and problem-solving efforts using data from Daily Management Systems (DMS) to implement corrective actions and improve production outcomes.
- Facilitated effective shift handoffs through structured communication and issue resolution planning, ensuring smooth operations across teams.
- Authored and updated Standard Work documentation to reflect process improvements and drive consistency in operational procedures.
- Maintained cleanliness and sanitation of equipment and facilities per strict quality and safety standards.
- Actively collaborated with cross-functional teams to meet production targets and improve equipment’s uptime and efficiency.
Biometric Technician
UNHCR
IFO refugee camp
11.2012 - 10.2016
- Collected, recorded, and verified biometric data (fingerprints, ID scans, and photos) for newly arrived refugees to support identity verification and registration process.
- Assisted in the implementation of biometric registration drives in coordination with field teams, improving access to aid and reducing duplication in beneficiary records.
- Ensured compliance with UNHCR’s data protection policy and the UN Personal Data Protection and Privacy Principles, maintaining confidentiality and data integrity.
- Supported inter-agency collaboration by sharing verified biometric data (with consent) to facilitate services like cash assistance, food distribution, and health access.
- Trained local staff and partners in biometric equipment and refugee data management systems to build sustainable capacity in the field.
- Resolved identity-related discrepancies by verifying biometric and demographic data through field visits and system audits.
- Interacted with individuals from diverse backgrounds, often in high-stress environments, maintaining professionalism, empathy, and confidentiality.
- Collaborated with protection officers and field teams to support refugees case management and access to humanitarian services.
- Troubleshot biometric equipment and coordinated with IT support to ensure uninterrupted workflow and data integrity.
Principal
Friends Primary School
, Kenya
01.2008 - 10.2012
- Led departmental operations, including curriculum development, scheduling, and teacher coordination, impacting over 120 students annually.
- Supervised and participated in lesson planning, syllabus review, and academic performance monitoring to uphold educational standards.
- Provided leadership in student welfare through counseling, behavior management, and mentorship, supporting academic and personal development.
- Chaired the School Security Committee, ensuring a safe learning environment through proactive security planning and risk mitigation strategies.
- Led the School Safety & Emergency Response Team, overseeing first aid and fire safety preparedness, including drills, training, and response planning.
- Managing day-to-day operations and critical decision-making in the school.
- Collaborated with teachers and parents to enhance academic outcomes and resolve behavioral or academic challenges.
- Taught Mathematics across multiple grades, achieving strong student performance and engagement through innovative instruction.
- Gave guidance and counselling to both students and teachers.
Education
Advanced Diploma - Public Relations Management
East African University
Nairobi, Kenya12.2015
Certificate of Completion - Education Studies
York University
Toronto, Canada10.2015
Degree - Teaching
Garissa Teachers College
Garissa, Kenya12.2010
Diploma - Public Relations management
Mount Kenya University
Nairobi, Kenya07.2010
High School Diploma -
IFO Secondary School
IFO, KenyaSkills
- Safety compliance
- Process improvement
- Team leadership
- Production scheduling
- Data analysis
- Problem solving
- Quality control
Timeline
Operations Supervisor
Keurig Dr. Pepper
11.2023 - Current
Production Technician III
Keurig Dr. Pepper
01.2020 - 10.2023
Production Technician & Trainer
Green Mountain – Keurig Dr Pepper
02.2017 - 09.2023
Biometric Technician
UNHCR
11.2012 - 10.2016
Principal
Friends Primary School
01.2008 - 10.2012
Advanced Diploma - Public Relations Management
East African University
Certificate of Completion - Education Studies
York University
Degree - Teaching
Garissa Teachers College
Diploma - Public Relations management
Mount Kenya University
High School Diploma -
IFO Secondary School
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