Ali Elhadi Sbeity
Detroit,MI
Summary
Versatile professional with a robust background at DTE Energy, excelling in roles from Engineering Co-Op to Regional Director in Insurance. Expert in data analysis and a proven leader, I've driven project success and team efficiency. Skilled in leveraging technical expertise and interpersonal skills to achieve and exceed objectives.
Overview
6
6
years of professional experience
Work History
Engineering Co-Op Student
DTE Energy
Detroit, MI
01.2025 - Current
- Created detailed work orders to guide project execution, ensuring tasks, timelines, and resources were clearly defined, and effectively managed.
- Designed precise sketches and utilized ESRI tools to create accurate GIS maps and visual layouts, enhancing spatial data integration and project planning.
- Prepared accurate project estimates to support informed budgeting, resource allocation, and on-time project delivery within budget constraints.
- Delivered impactful presentations to effectively communicate technical data and project updates, ensuring alignment, and fostering stakeholder confidence.
- Conducted circuit patrols to identify and troubleshoot defects in electrical systems, ensuring optimal performance, safety, and system reliability.
Passenger Service Supervisor
Prospect Airport Services
Romulus, MI
11.2023 - Current
- Supervised and coordinated check-in, baggage handling, and boarding procedures to ensure seamless operations.
- Oversaw communication of flight schedules, gate changes, and airport facilities, providing clear and timely information to passengers.
- Monitored compliance with airline policies and procedures, prioritizing safety, and security standards.
- Addressed and resolved complex customer inquiries and issues, ensuring exceptional customer satisfaction.
- Led a team in managing customer concerns and resolving issues efficiently, upholding service excellence.
- Collaborated with customs agents to assist passengers requiring wheelchairs, ensuring smooth processing through customs, and delivering a positive travel experience.
- Demonstrated in-depth knowledge of airport facilities and operations, effectively guiding and supporting passengers throughout their journey.
Regional Director/Field Underwriter
Family First Life/Insurance Broker
Farmington Hills, Michigan
08.2021 - Current
- Instruct and coordinate an insurance plan for clients to better serve their retirement and funeral services.
- Managing my team on how to input electronic and paper records.
- Directing clients with step-by-step instructions on the completion of their claim.
- Illustrating the most compatible plan/service that best fits the clients' wants and needs.
- Proactively recruited new members to enhance the business talent pool.
- Facilitated educational classes for new members, sharing knowledge and expertise to ensure a smooth onboarding process.
Manager
Al Sultan Restaurant
Garden City, Michigan
03.2019 - Current
- Leading a team of hosts and waitresses to best serve customers' orders, reservations, and problems.
- Lead and organize all employees to their designated jobs to best fulfill the needs of the restaurant.
- Coordinated and optimized inventory management.
- Facilitated conflict resolution and reestablished positive working relationships among employees.
- Developed and implemented employee schedules to optimize productivity and ensure efficient coverage.
Education
Bachelor of Electrical Engineering -
University of Michigan - Dearborn
Dearborn, Michigan07-2025
Associates of Pre-Engineering -
Henry Ford College
Dearborn, MichiganSkills
- C and C
- Excel
- Data analysis
- Visualization
- Pivot table
- Microcontroller coding
- VEX
- PLC
- MATLAB
- Syntax with matrixes
- Conditional statements
- Tinker CAD Simulation
- Electrical circuits
- 3D design
- Leadership
- Communication
- Problem Solving Skills
- Time Management
- Critical thinking
- Customer service
- Team work player
- Dependability
- Efficiency
Projects
- Wreck the Brick - Game Development Project, Sole Developer, Aug 2023 - Dec 2023, Independently developed a single-player game entirely from scratch, showcasing proficiency in C++ and Open Frameworks., Showcased strong programming skills through the creation of custom classes and functions, optimizing the game's functionality and elevating the gaming experience., Implemented a life system, size-based interactions, and dynamic spawning of new Bricks
- Cooling Fan Control System,Designed a completely automated Cooling Fan on Tinker-Cad and then Implemented it using HCS12 microcontroller., Devised a sensor system that detects when temperature levels are high to activate the Cooling Fan system., Ran simulations using Tinker-Cad to make sure the Cooling Fan works perfectly., Conducted research to find out what material best works for long-term use with minimal maintenance.
Timeline
Engineering Co-Op Student
DTE Energy
01.2025 - Current
Passenger Service Supervisor
Prospect Airport Services
11.2023 - Current
Regional Director/Field Underwriter
Family First Life/Insurance Broker
08.2021 - Current
Manager
Al Sultan Restaurant
03.2019 - Current
Bachelor of Electrical Engineering -
University of Michigan - Dearborn
Associates of Pre-Engineering -
Henry Ford College