Summary
Overview
Work History
Education
Skills
Projects
Timeline
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Ali Elhadi Sbeity

Detroit,MI

Summary

Versatile professional with a robust background at DTE Energy, excelling in roles from Engineering Co-Op to Regional Director in Insurance. Expert in data analysis and a proven leader, I've driven project success and team efficiency. Skilled in leveraging technical expertise and interpersonal skills to achieve and exceed objectives.

Overview

6
6
years of professional experience

Work History

Engineering Co-Op Student

DTE Energy
Detroit, MI
01.2025 - Current
  • Created detailed work orders to guide project execution, ensuring tasks, timelines, and resources were clearly defined, and effectively managed.
  • Designed precise sketches and utilized ESRI tools to create accurate GIS maps and visual layouts, enhancing spatial data integration and project planning.
  • Prepared accurate project estimates to support informed budgeting, resource allocation, and on-time project delivery within budget constraints.
  • Delivered impactful presentations to effectively communicate technical data and project updates, ensuring alignment, and fostering stakeholder confidence.
  • Conducted circuit patrols to identify and troubleshoot defects in electrical systems, ensuring optimal performance, safety, and system reliability.

Passenger Service Supervisor

Prospect Airport Services
Romulus, MI
11.2023 - Current
  • Supervised and coordinated check-in, baggage handling, and boarding procedures to ensure seamless operations.
  • Oversaw communication of flight schedules, gate changes, and airport facilities, providing clear and timely information to passengers.
  • Monitored compliance with airline policies and procedures, prioritizing safety, and security standards.
  • Addressed and resolved complex customer inquiries and issues, ensuring exceptional customer satisfaction.
  • Led a team in managing customer concerns and resolving issues efficiently, upholding service excellence.
  • Collaborated with customs agents to assist passengers requiring wheelchairs, ensuring smooth processing through customs, and delivering a positive travel experience.
  • Demonstrated in-depth knowledge of airport facilities and operations, effectively guiding and supporting passengers throughout their journey.

Regional Director/Field Underwriter

Family First Life/Insurance Broker
Farmington Hills, Michigan
08.2021 - Current
  • Instruct and coordinate an insurance plan for clients to better serve their retirement and funeral services.
  • Managing my team on how to input electronic and paper records.
  • Directing clients with step-by-step instructions on the completion of their claim.
  • Illustrating the most compatible plan/service that best fits the clients' wants and needs.
  • Proactively recruited new members to enhance the business talent pool.
  • Facilitated educational classes for new members, sharing knowledge and expertise to ensure a smooth onboarding process.

Manager

Al Sultan Restaurant
Garden City, Michigan
03.2019 - Current
  • Leading a team of hosts and waitresses to best serve customers' orders, reservations, and problems.
  • Lead and organize all employees to their designated jobs to best fulfill the needs of the restaurant.
  • Coordinated and optimized inventory management.
  • Facilitated conflict resolution and reestablished positive working relationships among employees.
  • Developed and implemented employee schedules to optimize productivity and ensure efficient coverage.

Education

Bachelor of Electrical Engineering -

University of Michigan - Dearborn
Dearborn, Michigan
07-2025

Associates of Pre-Engineering -

Henry Ford College
Dearborn, Michigan

Skills

  • C and C
  • Excel
  • Data analysis
  • Visualization
  • Pivot table
  • Microcontroller coding
  • VEX
  • PLC
  • MATLAB
  • Syntax with matrixes
  • Conditional statements
  • Tinker CAD Simulation
  • Electrical circuits
  • 3D design
  • Leadership
  • Communication
  • Problem Solving Skills
  • Time Management
  • Critical thinking
  • Customer service
  • Team work player
  • Dependability
  • Efficiency

Projects

  • Wreck the Brick - Game Development Project, Sole Developer, Aug 2023 - Dec 2023, Independently developed a single-player game entirely from scratch, showcasing proficiency in C++ and Open Frameworks., Showcased strong programming skills through the creation of custom classes and functions, optimizing the game's functionality and elevating the gaming experience., Implemented a life system, size-based interactions, and dynamic spawning of new Bricks
  • Cooling Fan Control System,Designed a completely automated Cooling Fan on Tinker-Cad and then Implemented it using HCS12 microcontroller., Devised a sensor system that detects when temperature levels are high to activate the Cooling Fan system., Ran simulations using Tinker-Cad to make sure the Cooling Fan works perfectly., Conducted research to find out what material best works for long-term use with minimal maintenance.

Timeline

Engineering Co-Op Student

DTE Energy
01.2025 - Current

Passenger Service Supervisor

Prospect Airport Services
11.2023 - Current

Regional Director/Field Underwriter

Family First Life/Insurance Broker
08.2021 - Current

Manager

Al Sultan Restaurant
03.2019 - Current

Bachelor of Electrical Engineering -

University of Michigan - Dearborn

Associates of Pre-Engineering -

Henry Ford College
Ali Elhadi Sbeity