Ali Elsayed
Dearborn
Summary
Talented Leader with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Customer-focused professional. Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
19
19
years of professional experience
1
1
Certification
Work History
DPW Supervisor
City Of Dearborn
05.2024 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved residents satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Maintenance Operator 2
City Of Dearborn
08.2018 - 05.2024
- Contributed to a positive work environment through effective teamwork, communication, and adherence to safety protocols.
- Collaborated closely with project managers to ensure accurate implementation of job plans.
- Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.
- Crew lead, trained staff.
- Communicate with residents in the field and resolve residential concerns.
- Independent thinking and decision making in the field.
- Inspected and maintained heavy equipment used in project sites. Operated machining equipment safely with team of operators.
- Adapted quickly to changing project requirements or unexpected obstacles encountered during the course of work assignments.
- Operated loaders, bulldozers and dump trucks to transport heavy materials, practicing safety measures.
- Assisted in training new hires on proper operation techniques and safety procedures for various pieces of heavy equipment.
- Played a key role in successful project completions by maintaining open lines of communication with supervisors and team members, ensuring timely adjustments to work strategies when needed.
- Worked closely alongside supervisors to prioritize urgent repairs based on production needs.
Driver
LSG Sky Chefs
10.2011 - 07.2018
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
- International border control customs clearance.
- Airport escort authority.
- Setting up and packing flight meal carts.
- Inspect truck for defects and safe operating conditions before, during and after trips.
- Guide trucks up to and away from aircraft in accordance with safety and policy standards.
- Train new staff on food preparation, inventory and other job related tasks.
- Answer customer questions regarding prompt and accurate delivery.
- Provide excellent customer service to airline staff and customers.
Gas Station Manager
B & B Gas
08.2005 - 10.2011
- Raised property accuracy and accountability by creating new automated tracking method.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Conducted regular inspections of facilities to proactively identify potential hazards or repair needs.
- Maintained accurate financial records, enabling timely reporting and informed decision making.
- Led team meetings fostering open dialogue about concerns or suggestions resulting in improved operational efficiency.
- Boosted employee morale by fostering a supportive work culture and recognizing outstanding performance regularly.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Reported issues to higher management with great detail.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Collaborated with vendors to negotiate better pricing, resulting in increased profit margins.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Provided exceptional customer service, resolving issues quickly and efficiently to maintain loyalty.
- Ensured compliance with all relevant regulations by staying current on industry standards and implementing required changes promptly as needed.
- Monitored fuel inventory levels closely, placing timely orders to prevent shortages or overstock situations impacting profitability.
- Reduced operational costs through effective inventory management and streamlined processes.
- Trained and guided team members to maintain high productivity and performance metrics.
Education
. -
Henry Ford College
09.2004
High School Diploma -
Fordson High School
06.2004
Skills
- Organizational ability
- OSHA
- Hydraulic systems
- Problem solving ability
- Speak, Read and write arabic
- Service-oriented mindset
- Teamwork and Collaboration
- CDL License
- Interpreting maps and instructions
- Inclement Working Conditions
- Training and Development
- Team Leadership
Certification
- Certificate of completion in - Workzone Traffic Safety Class
- Certificate of completion in - Trenching & Shoring Class
- Certificate of completion in - Confined Space Awareness Class
- Certificate of completion in - Workzone Traffic Safety Class
- Certificate of completion in - Excavation Trenching & Shoring class
- Certificate of completion in - Incidental Line Clearance Arborist
- Commercial Pesticide Applicator License Categories 3A - 3B - 6
- DOT Medical Examiner Certificate
- CDL A None Restricted Driver License
Timeline
DPW Supervisor
City Of Dearborn
05.2024 - Current
Maintenance Operator 2
City Of Dearborn
08.2018 - 05.2024
Driver
LSG Sky Chefs
10.2011 - 07.2018
Gas Station Manager
B & B Gas
08.2005 - 10.2011
High School Diploma -
Fordson High School
. -
Henry Ford College
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