Ali Gaines
Millington,TN
Summary
Diligent full time student and employee with background in organizing community events and maintaining public spaces. Successfully facilitated engaging recreational programs, enhancing community participation and satisfaction. Demonstrated effective communication and problem-solving skills in managing park activities and resolving visitor concerns.
Overview
7
7
years of professional experience
Work History
Office Secretary
Ripley Parks And Recreation
05.2020 - Current
- Provided excellent customer service through prompt response to inquiries, resolving issues quickly and professionally.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained confidentiality while handling sensitive information related to personnel matters or company projects.
- Provided administrative support during high-pressure situations enabling seamless workflow.
- Scheduled appointments and conducted follow-up calls to clients.
Life Guard
Ripley Parks And Recreation
05.2018 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Responded to emergency situations in a timely, efficient manner.
- Prevented accidents through regular equipment inspections and maintenance.
- Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.
Education
Associate of Science - Dental Hygiene
Dyersburg State Community College
Covington, TN12.2024
High School Diploma -
Ripley High School
Ripley05.2022
Skills
- Outdoor leadership skills
- Scheduling appointments
- Schedule management
- Document management
References
Randy Danly / Park Manager (731)-413-3676
Tiffany Pilkington / Park Sports Co-ordinator (731) 413-2654
Mike Worlds/ Park Manager (731) 413-0476
Timeline
Office Secretary
Ripley Parks And Recreation
05.2020 - Current
Life Guard
Ripley Parks And Recreation
05.2018 - Current
Associate of Science - Dental Hygiene
Dyersburg State Community College
High School Diploma -
Ripley High School