Ali Gazerani
Lancaster
Summary
Dynamic professional with extensive experience in security, customer service, and hospitality industries. Proven leadership in managing large teams and ensuring operational excellence. Adept at implementing safety measures, conducting training programs, and maintaining a secure environment. Demonstrated success in the food service industry and as a lead security officer at prominent institutions. Possesses a strong background in overseeing daily operations, adhering to budgets, and delivering exceptional customer service. Skilled in strategic planning, equipment maintenance, and problem-solving. My hands-on experience and knowledge of different fields makes me an ideal candidate for any company seeking a dedicated and results-driven individual with a focus on security, customer service, and management.
Overview
19
19
years of professional experience
Work History
Code Compliance Officer
City Of Reynoldsburg
03.2024 - Current
- Assist with the enforcement of zoning ordinances/environmental codes (e.g., building, construction and zoning) of Reynoldsburg.
- Enforces the International Property Maintenance Code, investigates/inspects complaints (e.g., unlicensed/inoperable motor vehicles, trash, operation of businesses from residential areas, high grass/weeds, parking of vehicles on grass, sign violations) from public and posts code violation notices on properties
- Communicates with residents regarding violation notices and the actions needed to reach compliance; coordinates target area programs (e.g., photographs existing building signage, visits building locations to check addresses on buildings, checks neighborhoods for placement of trees near sidewalks/streets); photographs violations for documentation
- Prepares case files for court action (e.g., collects evidence, owner information, liaisons with city attorney on legal issues) and serves court citations; testifies at environmental court on property maintenance and zoning issues; examines, prepares, and maintains various work-related documents (e.g., maintains files regarding projects, prepares correspondence)
- Enters violations, notices, inspections, pictures (e.g., high weeds/ grass, trash, housing maintenance, inoperable cars, sign code) into database
- Writes periodic reports on code enforcement activities
- Meets with City officials to discuss repair, demolition, or replacement of buildings; attends board meetings to discuss code violations; attends seminars regarding code requirements (or construction industry updates)
- Remains informed of current developments and procedures pertinent to duties; participates in staff development activities and services review procedures; attends staff meetings and supervisory conferences
- Maintains required licenses and/or certificates
- Meets all job safety requirements and all applicable OSHA safety standards that pertain to essential functions
- Demonstrates regular and predictable attendance
Food Prep Supervisor
Isha Yoga Center
06.2022 - 10.2023
- Managed 25 or more Volunteers daily to prep and cook 10,000 meals per day for the Whole Center
- Assigned and trained new volunteers daily
- Adhered to all safety standards pertaining to all assigned areas
- Inspected and maintained all equipment used on a daily basis
- Scheduled and rotated employees and volunteers to assigned areas as needed
- Coordinated the delivery, prep, and cutting of daily menu items
- Worked within the assigned budget to ensure a cost-effective program.
Owner/Operator
Alibaba's Coffee (Coffee Truck)
08.2018 - 06.2022
- Built out, and prepped the truck for operation
- Created a blueprint of the interior of the truck and wired and installed the electrical components accordingly
- Planned and laid out all the plumbing for the wash sinks and the espresso machine
- Installed multiple commercial-grade equipment on the truck such as refrigerators and freezers
- Adhered to all safety measures as mandated by the county
- Maintained sanitation, health, and all safety standards in all work areas.
Lead Security Officer
The Ohio State University
09.2011 - 07.2018
- Provided recommendations to upper management during leadership briefings to reduce the security threats on campus including policy and procedural changes
- Conducted on-the-job training for new employees involving security, safety, and operational procedures
- Identified security threats during regular patrols of campus grounds as well as events sponsored by the University
- Respond to and investigated violations on OSU grounds and buildings
- Accurately reported incidents dealing with safety, theft, and unusual behaviors by radio and written documentation
- Maintained and preserved evidence until proper authorities arrive
- Interacted with the Police Department on a regular basis
- Provided customer service for students, faculty, and staff
- Responded to threats, violations, and security incidents
- (National Incident Management Systems Certified.) Performed regular vehicle safety checks, including headlights, brake lights, turn signals, overhead lights, radio, etc
- Worked closely with various student organizations providing them with needed resources during special events and other student activities
- Provided detailed reports to include investigative discoveries recommendations and preventive measures
- Controlled all points of entry to the building using Security Desk Monitoring Systems (SDMS).
Lead Security Officer
Ohio Support Services
06.2011 - 09.2011
- In charge of searching the premises and buildings through continuous patrols
- Monitored employee activities to ensure a safe working environment
- Monitored both visually and through CCTV for unauthorized activities and personnel on premises.
Transportation Security Officer
Transportation Security Administration
12.2004 - 02.2006
- Responsible for providing the airport, airlines, and passengers, with security through federal procedures enforced by the Department of Homeland Security
- Operated screening equipment to identify dangerous objects in baggage, cargo and on passengers, and preventing those objects from being transported onto aircraft
- Performed searches, to include hand-wand and pat-down searches
- Controlling terminal entry and exit points
- Interacted with the public, giving directions, and responding to inquiries
- Maintained focus and awareness while working in a crowded environment to maintain and preserve professionalism while providing security in both crisis and routine situations.
Education
Certified Protection Officer (CPO) -
Columbus Ohio
01.2013
First Line Supervision, Ohio Peace Officer Training -
Washington Courthouse Ohio
01.2013
BA, Arts and Humanities -
Ohio State University
01.2010
Conflict Management Course -
Columbus Ohio
01.2005
MCSE, CCNA, and A+ Certified Computer -
Connex Systems
01.1998
Skills
- Customer Service Excellence
- Security Operations
- Team Management
- Safety Measures Implementation
- Budget Adherence
- Equipment Maintenance
- Strategic Planning
- Training Program Development
- Crisis Management
- Policy and Procedural Development
- Incident Investigation
- National Incident Management Systems (NIMS) Certification
Street
1199 N. Memorial Dr. #164
Personal Information
Title: Customer Service Representative | Security Officer
References
References are available upon request.
Timeline
Code Compliance Officer
City Of Reynoldsburg
03.2024 - Current
Food Prep Supervisor
Isha Yoga Center
06.2022 - 10.2023
Owner/Operator
Alibaba's Coffee (Coffee Truck)
08.2018 - 06.2022
Lead Security Officer
The Ohio State University
09.2011 - 07.2018
Lead Security Officer
Ohio Support Services
06.2011 - 09.2011
Transportation Security Officer
Transportation Security Administration
12.2004 - 02.2006
Certified Protection Officer (CPO) -
Columbus Ohio
First Line Supervision, Ohio Peace Officer Training -
Washington Courthouse Ohio
BA, Arts and Humanities -
Ohio State University
Conflict Management Course -
Columbus Ohio
MCSE, CCNA, and A+ Certified Computer -
Connex Systems
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