Ali Ghadban
Wilmington,NC
Summary
Proven leader in customer service and sales promotion, I significantly contributed to customer loyalty and sales growth at Party Pickup. Skilled in cash handling and POS systems, I excel in creating efficient, secure transaction environments. My expertise in loss prevention and dedication to workplace safety ensure operational excellence.
Retail professional prepared to oversee cashier operations and support floor activities. Known for ensuring smooth daily transactions and fostering positive team environment. Focuses on delivering exceptional customer service and adapting to changing needs with reliability and flexibility.
Overview
14
14
years of professional experience
Work History
Cashier Floor Supervisor
Party Pickup
01.2011 - 11.2024
- Maintained a clean, organized, and well-stocked checkout area for optimal customer experience.
- Developed strong relationships with customers, fostering loyalty and repeat business opportunities.
- Enhanced customer satisfaction by providing efficient and accurate transactions.
- Assisted in loss prevention efforts by monitoring inventory levels and addressing potential theft incidents.
- Ensured accurate pricing by regularly updating price tags on shelves as per store policies.
- Contributed to sales growth by upselling products or informing customers about current promotions or discounts available.
- Implemented proper opening/closing procedures for the checkout area, ensuring security measures were followed consistently.
- Conducted daily audits of registers to ensure accuracy in financial reporting and minimize losses from discrepancies or thefts incidents.
- Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
Cashier/Grill Cook
Greek Fiesta
01.2011 - 08.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Developed deep understanding of menu items and ingredients.
- Adhered to strict food safety regulations and hygiene standards.
- Worked closely with other kitchen staff to facilitate timely completion of orders.
- Trained new team members on kitchen operations and safety protocols.
- Prepared meals according to customer specifications.
- Operated and maintained grills, fryers and other cooking equipment.
Education
High School Diploma -
Carl Sandburg High School
Orland ParkSkills
- Cash handling expertise
- Data entry proficiency
- POS system
- Workplace safety awareness
- Loss prevention strategies
- Sales promotion
- Store policy enforcement
- Customer service
- Employee training
- Store opening and closing
- Documentation and reporting
- Equipment maintenance
Languages
Arabic
Limited Working
Timeline
Cashier Floor Supervisor
Party Pickup
01.2011 - 11.2024
Cashier/Grill Cook
Greek Fiesta
01.2011 - 08.2016
High School Diploma -
Carl Sandburg High School