Ali Haider
Milwaukee,WI
Summary
Goal-oriented individual dedicated to meeting team performance objectives and achieving set targets. Offering 32 years of extensive leadership experience in Sales, Client Satisfaction. Committed individual well-versed in providing thorough training, setting team goals and developing innovative strategies. Superb oral and written communication skills paired with time management and leadership abilities.
Overview
34
34
years of professional experience
Work History
Car Sales Consultant
Russ Darrow Greenfield Mazda
05.2023 - Current
- Conducted comprehensive needs assessments for clients to recommend suitable vehicles based on preferences, budget, and requirements.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Answered telephone and email inquiries from potential customers.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Utilized CRM software effectively to track customer interactions, manage leads, and ensure timely follow-up on inquiries.
- Increased repeat business by establishing strong relationships with clients and maintaining regular follow-ups.
- Maintained detailed knowledge of vehicle inventory, enabling efficient matching of client needs with available options.
- Developed successful sales strategies to maximize customer satisfaction and profit.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Consistently ranked as the top sales representative, selling 155 vehicles in 6 months.
- Achieved President’s Club status within the first year for exceptional sales performance.
- Generated 20% of the monthly sales volume, contributing significantly to the team’s overall success in a competitive sales team of 10.
- Excelled in building customer relationships, providing product expertise, and negotiating successful deals.
Property Sales Manager /Field Team Leader
Ahliss Corp
10.2019 - Current
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Defined clear targets and objectives and communicated to other team members.
- Coordinated team collaboration to share ideas and build best practices.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Recruited and trained high-performing team members, maintaining optimized customer service.
- Resolved client issues by finding immediate solutions, increasing client confidence, and decreasing escalations to executive office.
- Established team priorities, maintained schedules and monitored performance.
- Developed performance measurement strategies, identifying areas for improvement.
- Maintained professional demeanor by staying calm when addressing unhappy or angry clients.
- Launched quality assurance practices for each phase of development
Architect /Owner/Operator
Haider Enterprises Inc
10.2016 - 10.2019
- Trained and motivated employees to perform daily business functions.
- Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
- Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Established, optimized and enforced business policies to maintain consistency across industry operations.
- Established foundational processes for business operations.
Architect /Project Manager
Cataya Industries
01.2007 - 10.2016
- Coordinated engineering team for projects in commercial and industrial development.
- Prepared, checked, and coordinated documentation to support component design and application.
- Presented project information and status updates to customers and fielded concerns.
- Integrated architectural and engineering drawings to create cohesive packages.
- Evaluated existing procedures and made proactive adjustments to meet changing demands.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Learned and adapted quickly to new technology and software applications.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Proven ability to learn quickly and adapt to new situations.
- Gained strong leadership skills by managing projects from start to finish.
Sales Associate
Brands Mart USA
06.2005 - 01.2007
- Set and achieved company defined sales goals.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Attended monthly sales meetings and quarterly sales trainings.
- Helped customers locate products and checked store system for merchandise at other sites.
- Contributed to event marketing, sales and brand promotion.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Presented professional image consistent with company's brand values.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Field Service Manager
Reality Services
09.2002 - 06.2005
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Defined clear targets and objectives and communicated to other team members.
- Launched quality assurance practices for each phase of development
Store Manager
SB Cellular
05.1999 - 08.2002
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reported issues to higher management with great detail.
- Trained and guided team members to maintain high productivity and performance metrics.
- Rotated merchandise and displays to feature new products and promotions.
- Mitigated business risks by working closely with staff members and assessing performance.
- Completed point of sale opening and closing procedures.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Approved regular payroll submissions for employees.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
Assistant Store Manager
Hollywood Video
02.1996 - 05.1999
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Analyzed customer feedback and implemented strategies to improve customer experience.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Trained new employees on proper protocols and customer service standards.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Warehouse Receiving Manager
Habitat Wallpaper And Blinds
06.1994 - 02.1996
- Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes, and methods to minimize costs and enhance schedules.
- Created and enforced detailed organization processes to increase quality and service standards.
- Managed inbound receiving shipments.
- Unloaded, sorted and stored incoming merchandise.
- Gathered and processed merchandise returns.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Developed and maintained knowledgeable and productive team of employees.
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
- Maintained accurate computer records of materials weights, bill amounts, and identified variances.
Sales Representative
Computer City
02.1991 - 06.1994
- Quoted prices, credit terms and other bid specifications.
- Set and achieved company defined sales goals.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Negotiated sales with clients and developed relationships for repeat business.
Education
Bachelor of Arts - Architecture
University of Miami
Miami, FL05.2007
Skills
- Identifying Opportunities
- Managing Teams
- Inventory Control Processes
- Investment Recommendations
- Professional Relationships
- Strategic Goals
- Customer Needs Assessments
Timeline
Car Sales Consultant
Russ Darrow Greenfield Mazda
05.2023 - Current
Property Sales Manager /Field Team Leader
Ahliss Corp
10.2019 - Current
Architect /Owner/Operator
Haider Enterprises Inc
10.2016 - 10.2019
Architect /Project Manager
Cataya Industries
01.2007 - 10.2016
Sales Associate
Brands Mart USA
06.2005 - 01.2007
Field Service Manager
Reality Services
09.2002 - 06.2005
Store Manager
SB Cellular
05.1999 - 08.2002
Assistant Store Manager
Hollywood Video
02.1996 - 05.1999
Warehouse Receiving Manager
Habitat Wallpaper And Blinds
06.1994 - 02.1996
Sales Representative
Computer City
02.1991 - 06.1994
Bachelor of Arts - Architecture
University of Miami
Similar Profiles
Troy N. NewmanTroy N. Newman
General Sales Manager at Russ Darrow MazdaGeneral Sales Manager at Russ Darrow Mazda
Bailey MarshallBailey Marshall
Parts Associate at Russ Darrow ChryslerParts Associate at Russ Darrow Chrysler
Lawrence SabelLawrence Sabel
Sales Manager at Russ Darrow CDJRSales Manager at Russ Darrow CDJR