Ali Hassan
Brooklyn,NY
Summary
Highly organized and efficient Administrative Office Assistant with a proven track record of supporting office operations and enhancing productivity. Expertise in managing schedules, handling correspondence, and maintaining office systems to ensure seamless day-to-day functions. Adept at multitasking, problem-solving, and utilizing software such as Microsoft Office Suite and other office management tools. Known for excellent communication skills, attention to detail, and a proactive approach to supporting team members and management. Committed to fostering a positive office environment and contributing to organizational success.
Overview
5
5
years of professional experience
Work History
Office Assistant
Islamic International Funeral Services
01.2023 - Current
- Assist in managing a family-owned funeral home.
- Greeting families and guests, answering phones and emails.
- Assisting with the administrative side of death related documents, such as life insurance and death certificates.
- Communicating and procuring the necessary documentation for shipping of human remains through embassies and airline cargos.
- Scheduling staff for services and acting as a liaison between staff and funeral directors.
- Keeping facilities, work spaces and vehicles in order.
- Receiving caskets and other funeral home supplies.
- Driving funeral vehicles as needed
- Making sure families are well taken care of and satisfied with our services.
Planning & Execution Executive
DAL Group – Sayga Investment Company LTD
09.2021 - 11.2023
- Collaborated with internal teams such as Sourcing, Logistics, and Technical Support.
- Facilitated the export of produce through coordination efforts.
- Assisted in coordinating with the pre-clearance team to generate export contracts and obtain necessary international market documents.
- Liaised with insurance agencies to secure marine and other types of insurance.
- Conducted regular meetings with the finance department and commercial banks to ensure compliance with financial regulations.
- Coordinated with airlines to select the optimal transporter for cargo operations.
- Generated bills of material and monitored inventory quantities in the warehouse.
- Processed all payments related to operations in both local and foreign currencies.
HR Assistant
DAL Group – Sayga Investment Company LTD.
09.2020 - 09.2021
- Managed employee attendance records.
- Handled the issuance of employee ID cards and system access.
- Administered employee leave requests, including sick leave and annual leave.
- Facilitated the issuance of requested certificates for employees, such as employment certificates, experience certificates, and leave certificates.
HR Help Desk & Archiving
DAL Group – Sayga Investment Company LTD.
09.2019 - 09.2020
- Received employee annual leave forms, sick leave forms, and medical bills.
- Uploaded all data onto the HR system.
- Printed and activated employee ID cards for new staff and replacements for missing cards.
Education
Bachelor of Science - Business Administration
National University
Khartoum, Sudan05.2019
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Retail Operations
- Operations Management
- Marketing knowledge
- Strategic Planning
- Business Administration
- Schedule oversight
Accomplishments
PEST and SWOT Analysis workshop – International Islamic university – Malaysia (November 2017).
Languages
English
Arabic
Timeline
Office Assistant
Islamic International Funeral Services
01.2023 - Current
Planning & Execution Executive
DAL Group – Sayga Investment Company LTD
09.2021 - 11.2023
HR Assistant
DAL Group – Sayga Investment Company LTD.
09.2020 - 09.2021
HR Help Desk & Archiving
DAL Group – Sayga Investment Company LTD.
09.2019 - 09.2020
Bachelor of Science - Business Administration
National University
Volunteer Experiences
Future for us Organization (May 2014-November 2022)
- Charity organization dedicated to helping the underserved in the rural areas of Sudan
- Conducted surveys to determine community needs including essentials blankets, mosquito nets & ointments to help prevent malaria
- Helped mitigate civilians through natural disasters (eg. floods, droughts)
- Organized workshops to help local villagers to learn handcrafting skills
- Fundraising to help build schools and wells
- Coordinated sessions during the COVID19 pandemic to help raise awareness to villagers without access to media