Summary
Overview
Work History
Education
Skills
Accomplishments
Volunteer Experiences
Languages
Timeline
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Ali Hassan

Brooklyn

Summary

Accomplished Assistant Manager with a proven track record at DAL Group – Sayga Investment Company LTD, dedicated to enhancing operational efficiency and ensuring customer satisfaction. Proficient in Operations Management and adept at motivating teams, I excel in strategic planning and consistently deliver results. My expertise in retail operations and customer relations has been instrumental in surpassing performance goals. With a wealth of experience, I have ascended through the ranks, mastering sales, personnel management, accounting, and inventory management. Committed to maintaining a comprehensive understanding of company products and services to optimize customer service.

Overview

4
4
years of professional experience

Work History

Planning & Execution Executive

DAL Group – Sayga Investment Company LTD
2021.09 - 2023.11
  • Collaborated with internal teams such as Sourcing, Logistics, and Technical Support.
  • Facilitated the export of produce through coordination efforts.
  • Assisted in coordinating with the pre-clearance team to generate export contracts and obtain necessary international market documents.
  • Liaised with insurance agencies to secure marine and other types of insurance.
  • Conducted regular meetings with the finance department and commercial banks to ensure compliance with financial regulations.
  • Coordinated with airlines to select the optimal transporter for cargo operations.
  • Generated bills of material and monitored inventory quantities in the warehouse.
  • Processed all payments related to operations in both local and foreign currencies.

HR Assistant

DAL Group – Sayga Investment Company LTD.
2020.09 - 2021.09
  • Managed employee attendance records.
  • Handled the issuance of employee ID cards and system access.
  • Administered employee leave requests, including sick leave and annual leave.
  • Facilitated the issuance of requested certificates for employees, such as employment certificates, experience certificates, and leave certificates.

HR Help Desk & Archiving

DAL Group – Sayga Investment Company LTD.
2019.09 - 2020.09
  • Received employee annual leave forms, sick leave forms, and medical bills.
  • Uploaded all data onto the HR system.
  • Printed and activated employee ID cards for new staff and replacements for missing cards.

Education

Bachelor of Science - Business Administration

National University
Khartoum, Sudan
05.2019

Skills

  • Money Handling
  • Customer Relations
  • Team motivation
  • Product and service knowledge
  • Retail Operations
  • Operations Management
  • Marketing knowledge
  • Strategic Planning
  • Business Administration
  • Schedule oversight

Accomplishments

    PEST and SWOT Analysis workshop – International Islamic university – Malaysia (November 2017).

Volunteer Experiences

Islamic International Funeral Services (January 2023-May 2024)

  • Assisted in managing a family-owned funeral home.
  • Coordinated funerals and Islamic burials.
  • Managed the cargo shipping of human remains to their home countries for proper burial.
  • Facilitated communication and coordination with embassies to arrange shipping of deceased bodies.
  • Worked closely with deceased's families to ensure their wishes regarding the funeral arrangements were met.
  • Collected deceased bodies from hospitals.



Future for us Organization (May 2014-November 2022)

  • Charity organization dedicated to helping the underserved in the rural areas of Sudan
  • Conducted surveys to determine community needs including essentials blankets, mosquito nets & ointments to help prevent malaria
  • Helped mitigate civilians through natural disasters (eg. floods, droughts)
  • Organized workshops to help local villagers to learn handcrafting skills
  • Fundraising to help build schools and wells
  • Coordinated sessions during the COVID19 pandemic to help raise awareness to villagers without access to media


Languages

English
Arabic

Timeline

Planning & Execution Executive

DAL Group – Sayga Investment Company LTD
2021.09 - 2023.11

HR Assistant

DAL Group – Sayga Investment Company LTD.
2020.09 - 2021.09

HR Help Desk & Archiving

DAL Group – Sayga Investment Company LTD.
2019.09 - 2020.09

Bachelor of Science - Business Administration

National University
Ali Hassan