Ali Hinosh
San Jose,California
Summary
Encouraging and analytical problem-solver with a unique talent for team building, leading, and motivating others. Excellent customer relations aptitude and strong relationship-building skills. Utilizes independent decision-making skills and sound judgment to consistently make positive contributions to company success. Dedicated approach with training, monitoring, and morale-building abilities to enhance employee engagement and boost overall performance.
Overview
12
12
years of professional experience
Work History
Operations Manager
B.L.T. Executive Transportation Service
10.2015 - 04.2024
- Executive Transportation Management: Safely and efficiently transported high-profile clients to business appointments and social events, ensuring punctuality and comfort
- Cross-Functional Leadership: Managed a cross-functional team focused on customer engagement, consistently meeting and exceeding service quotas through strategic planning and execution
- Performed comprehensive administrative tasks, including scheduling and coordinating travel arrangements for corporate executives, in collaboration with executive administrative assistants
- Managed and trained drivers to uphold the highest standards of customer service, fostering a culture of excellence and ensuring repeat business from satisfied clients
- Successfully booked and managed a high volume of domestic and international business reservations, optimizing scheduling processes for maximum efficiency
Production Operations II
Cepheid
11.2020 - 03.2021
- Adhered to safety policies and practices to ensure a safe working environment
- Followed documentation procedures, including accurately completing Data History Records (DHRs) and interpreting instructions from Work Release (WR), Planned Deviation Reports (PDR), and Non-Conformance Reports (NCR)
- Maintained compliance with Standard Operating Procedures (SOPs) and Manufacturing Work Instructions
- Utilized precision tools, such as microscopes, tweezers, and other handheld instruments, for manufacturing processes
- Conducted financial analysis to identify opportunities for cost reduction and revenue enhancement, delivering regular financial reports to management
- Monitored equipment for minor issues, taking appropriate corrective actions within scope, and promptly notifying Supervisors and Leads of any discrepancies or concerns
- Demonstrated understanding of Good Manufacturing Practices (GMP) and Good Documentation Practices (GDP)
- Actively participated in Quality Improvement projects and Kaizen initiatives, collaborating effectively with functional team members to drive operational excellence
QA Analyst
Intarcia Therapeutics
05.2016 - 12.2017
- Operated complex manufacturing processes while ensuring strict adherence to written procedures and documentation standards
- Maintained a safe work environment at all times, implementing safety protocols and best practices
- Executed and documented work in compliance with current Good Manufacturing Practices (cGMPs) within the pharmaceutical manufacturing environment
- Trained and mentored Production Supervisors and team members on equipment operation and safety protocols to enhance team competency and operational efficiency
- Generated and managed work orders for tooling and equipment, optimizing workflow and resource allocation
- Oversaw and documented mold cavitation processes, providing recommendations for the optimal combination of mold and equipment to enhance production quality and efficiency
Administrator
Thermo Fisher Scientific
03.2014 - 09.2015
- Managed incoming calls and directed inquiries to appropriate personnel, ensuring effective communication and responsiveness
- Coordinated and organized employee calendars, scheduling meetings and appointments to optimize time management and operational efficiency
- Oversaw the operations and organization of paperwork, including filing and retrieving documents, to maintain an efficient and accessible record-keeping system
- Implemented streamlined administrative processes to enhance workflow and improve overall team productivity
Lab Technician
Kaiser Hospital
01.2012 - 02.2014
- Collected patient specimens, registered clients, and efficiently ordered laboratory tests to ensure timely diagnostics
- Maintained accurate and organized files of patient orders and laboratory records, facilitating seamless information retrieval
- Conducted venipunctures and finger sticks, ensuring patient comfort and adherence to safety protocols
- Performed scheduled analyses and administrative tasks to support laboratory operations and efficiency
- Prepared and arranged media, buffers, and plates for various laboratory procedures, ensuring readiness for testing
- Managed inventory by stocking consumables and common supplies to maintain operational readiness
- Actively supported laboratory quality and safety initiatives, contributing to a culture of excellence and compliance
- Cleaned, sterilized, and organized laboratory glassware, ensuring compliance with health and safety standards
- Monitored and checked patients' vitals, promptly reporting findings to physicians for further evaluation
Education
High School Diploma -
Wilson High School
06-2013
Skills
- Bi-langual arabic speaking
- Microsoft oce (All Database)
- Leadership Development
- Management
- Automotive
- Teamwork
- Computer Literacy
- Dispatching
- Travel arrangements
- Problem-solving
- Manufacturing technologies
- Test case development
- Data entry
- Positive attitude
- Team leadership
- Operations management
- Attention to detail
- Production scheduling
- Customer service
- Office administration
- Documentation and reporting
- Team building and leadership
- Office management
- File and recordkeeping
- Customer support
- Staff training
- Staff management
Languages
English
Full Professional
Arabic
Full Professional
Timeline
Production Operations II
Cepheid
11.2020 - 03.2021
QA Analyst
Intarcia Therapeutics
05.2016 - 12.2017
Operations Manager
B.L.T. Executive Transportation Service
10.2015 - 04.2024
Administrator
Thermo Fisher Scientific
03.2014 - 09.2015
Lab Technician
Kaiser Hospital
01.2012 - 02.2014
High School Diploma -
Wilson High School
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