Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Ali Iqbal

Manorville,NY

Summary

Results-driven insurance professional with proven track record in claims management. Known for effectively resolving complicated claims and maintaining high standards of accuracy. Exceptional team collaborator with focus on adapting to changing needs and delivering reliable outcomes. Expertise in liability investigations and customer service.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Insurance Claims Specialist

GEICO
10.2021 - 08.2025
  • Claims examiner, generating new claims and assisting customers with scheduling, information updates, and customer service.
  • Utilizing claims reporting software for a fast and easy claims reporting process
  • Accurate documentation and record keeping
  • Answering in-bound calls to assist customers with concerns
  • Utilizing integrated technology to schedule repairs and rental appointments using call, letters, or text.
  • Following up with customers to obtain information and schedule appointments.
  • Coordinating with internal departments and other insurance carriers for subrogation, liability determination, and investigations.

Real Estate Agent

VORO Real Estate
11.2020 - 01.2023
  • Licensed Real Estate Salesperson providing an easy and seamless home-buying and home-selling process.
  • Systems Reconciliation and Structured Sales Reporting
  • Cold-Calling
  • Marketing and utilizing CRM's for client management.
  • Nurturing customer leads with consistent automated marketing materials and follow-up.
  • Utilizing appointment scheduling and management software.
  • Real estate transaction and negotiating skills
  • Home valuation and real estate comparables generation.

Sortation Associate

Amazon
04.2021 - 10.2021
  • Sortation associate, working in a fast-paced environment to achieve accurate and timely package sortation and delivery.
  • Scanning and sorting inbound packages
  • Communication with management to achieve objectives and quotas.
  • Utilization of scanning and inventory software for package tracking.
  • Troubleshooting for missing or unsecured inventory
  • Communication with on-site safety to maintain a safe working environment and identify hazards.
  • Meeting performance expectations and coordinating with delivery driver's for timely delivery to customers.

Medical Office Receptionist

MID ISLAND MEDICAL PC
08.2018 - 04.2021
  • Medical receptionist, working as a first point of contact to provide an easy and convenient patient experience.
  • Form and paperwork management
  • Utilizing appointment scheduling and charting software to assist patients with scheduling appointments and obtaining prescriptions.
  • Use of patient relationship and management software to make outbound calls, send texts, and send emails to remind patients of upcoming appointments.
  • Secure file handling and HIPPA compliance
  • Communication with patients, physicians, nurses, and management to assist and process patients.

Education

No Degree - Business Administration

Suffolk County Community College
Selden, NY

Skills

  • Claims investigation
  • Coverage Investigation
  • Subrogation Procedure
  • Customer service
  • Communication
  • Negotiation
  • Judgement/Decision Making
  • Insurance Contract Knowledge
  • Analytical Thinking

Accomplishments

  • Was recognized for having 95% accuracy in claims handling procedure.
  • Over 90% acceptance rate for referring to company affiliated body shops.
  • Volunteered in a company-led initiative to pack backpacks for children headed back to school.

Certification

  • Real Estate Broker
  • Real Estate License

Languages

Urdu
Native or Bilingual

Timeline

Insurance Claims Specialist

GEICO
10.2021 - 08.2025

Sortation Associate

Amazon
04.2021 - 10.2021

Real Estate Agent

VORO Real Estate
11.2020 - 01.2023

Medical Office Receptionist

MID ISLAND MEDICAL PC
08.2018 - 04.2021

No Degree - Business Administration

Suffolk County Community College

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