ALI JAAFAR
Bell,USA
Summary
Seasoned Laboratory Director known for high productivity and efficient task completion. Specialize in strategic planning, quality control, and team leadership. Excel in problem-solving, adaptability, and communication. Ready to leverage these skills to drive innovation and excellence in laboratory operations.
Overview
24
24
years of professional experience
1
1
Certification
Work History
QA Consultant /Clinical Laboratory Scientist
BARLOW RESPIRATORY HOSPITAL
12.2022 - Current
- Implemented QA processes for all departments from scratch
- Survey Readiness
- Implemented QA Peer Group comparisons with Biorad and Siemens
- Improved workflow by reducing unnecessary processes
- Assisted with recruiting and hiring new CLS and Lab Assistants
- Currently exploring reducing the send-out tests costs
Laboratory Supervisor/Clinical Laboratory Scientist
PIH HEALTH
Whittier
03.2022 - Current
- Oversight of lab operations
- Working supervisor: I cover the hematology, urinalysis, chemistry, and coagulation departments on a daily basis
- Perform COVID testing using the Lyra assay on the Biorad CFX96 analyzer
- Assist lab clerks with specimen processing
- Train new hires
- Improved STAT specimens turnaround time by improving workflow between the processing department and the core lab
- Helped with the validation and training on new coagulation Stago Star Max analyzers, and an Osmo1 Osmolality analyzer
- Analyzer troubleshooting
- Played an essential role with the transition, validation and go live of a new LIS system
Laboratory Director
AVANTI / PIPELINE HOSPITALS SYSTEM
Gardena
01.2020 - 06.2021
- Oversight of all laboratory departments testing, productivity, and financial processes, including: Core lab, Phlebotomy, Point of care, Microbiology, Covid19 testing
- Oversight of all QA documentation and processes and review of all logs (QC, Critical results calls, maintenance, temperature, etc..)
- Actively participated in LIS processes improvement and maintenance
- CLS and phlebotomy scheduling
- Decreased sick calls by about 50%
- Trained new supervisors and the leads in QA procedures
- Made sure that the lab was inspection ready by regularly meeting with section supervisors
- Recruitment of CLSs and phlebotomists
- Purchasing
- Improved STAT turnaround time to best percentage in more than 3 years by addressing phlebotomy and workflow issues and by educating staff about turnaround time responsibilities and requirements
- Helped improve patients’ LOS, admissions/ discharges and transfers by providing fast Covid19 testing including PCR (Luminex), molecular (Abbott, T2 Biosystems, Antigen (Abbott) and antibody testing (Ortho)
- Improved employee morale by fostering a team environment and better communication
- Saved the company (4 hospitals) around $90,000 by testing for Procalcitonin in-house instead of sending it out
- Just implemented a scheduled shipment plan for chemistry reagents which will potentially save at least $25,000/ year in freight and calibrators costs
Administrative Director of Laboratory Services
VERITY HEALTH SYSTEM
St. Vincent Medical Center
09.2019 - 03.2020
- Responsible for oversight of all lab finances, lab operations and departments: Core Lab, Microbiology, Pathology, Point of Care
- Accomplishments: Improved turnaround time for all stat test
- Decreased overtime by more than 70%
- Improved quality of work
- Improved employee morale and teamwork
- Decreased sick call by more than 50%
- Continued and Implemented auto verification of chemistry results
Director of Laboratory
AHMC ALHAMBRA MEDICAL GROUP
Greater El Monte Community Hospital
08.2017 - 09.2019
- Responsible for entire lab operations
- Member of the quality team
- Member of the sepsis team
- Member of the ED improvement group
- Member of the customer service improvement team
- Accomplishments: Improved ER turnaround time by 10-15 minutes for CMP, Troponin, CBC, PT&PTT, UA
- Improved ICU and AM draws turnaround time by more 30 minutes
- Decreased sick calls historic problem to an almost negligible level
- Up to October 2018, made $400,000 in revenue compared to the previous year
- Successfully passed the CAP survey with only 3 months to prepare
- Improved productivity and staff moral by fostering a team environment
- Implemented IQCP and improved QC processes which resulted in improved productivity and finances
- Contributed to improvement of sepsis compliance rate by modifying blood culture collections
- Played a major role in standardizing lab processes for all 5 of the company hospitals, by obtaining the same analyzers and same testing reagents
- Started the process of auto verification of results for all lab departments by installing the appropriate middle-ware software (Remisol)
Laboratory Manager
MONTEREY PARK HOSPITAL
Monterey Park
12.2016 - 08.2017
- Performing Manager and Director duties: Oversight of both the Laboratory and Respiratory Therapy Department; scheduling, staffing and quality control
- Responsible for Microbiology Department
- Partial oversight of Pathology Department; responsible to ensure that all the specimens brought to pathology are processed and disposed of appropriately and that lab tests are presented to pathologist in a timely manner when necessary
- In charge of CLS and Lab Assistant scheduling
- Assists on the bench when needed
- Daily monitoring of turnaround time
- Within 1 month of the hire date, we improved the TAT for STAT tests by 5-7 minutes, by fixing instrument configurations, and modifying specimen processing procedures to better fit our LIS capabilities
- Payroll
- Purchasing, ordering and selling supplies and lab equipment
- Daily, weekly and monthly review of results, logs and binders
- Part of the hospital quality team: performing weekly mock TJC rounding
- Keeping staff competencies, licenses, and documentation up to date
- Recruiting, hiring, and interviewing candidates
- Monitor Productivity Standard, FTE’s, and overtime
- Monitor department finances, including budget, revenue and expenses
- Meet with vendor reps and negotiate contracts and prices
- One of the decision makers that decide on buying new lab equipment and new LIS, middle-ware and blood bank software
- Have lab inspection-ready at all times
- Personally, trained staff and made sure they were competent
- Monitor Performance improvement metrics, and make sure we are meeting the required expectations
- Attend and present data at weekly, monthly and quarterly meeting with physicians and other department managers
- Troubleshoot all lab equipment
- Completed the following training at Siemens: Dimension Systems Advanced Technology & Maintenance Operator Training - Dimension Systems Advanced Hardware Diagnostics & Troubleshooting Operator Training
- 02/2017, we successfully passed our TJC inspection with only a couple of minor findings
- The inspector was very pleased with our processes and document control
Laboratory Director
COAST PLAZA HOSPITAL
03.2015 - 01.2017
- Scheduling
- Payroll
- Purchasing, ordering and selling supplies and lab equipment
- Daily, weekly and monthly review of logs and binders
- Reported directly to the CEO
- Part of the hospital quality and customer service team: performing daily rounding and patient interviews and daily huddles to discuss interview answers or any patient complaints
- Keeping staff competencies, licenses, and documentation up to date
- Recruiting, hiring, and interviewing candidates
- Monitor Productivity Standard, FTE’s, and overtime
- Monitor department finances, including budget, revenue and expenses
- Meet with vendor reps and negotiate contracts and prices
- Negotiated new courier service contract that saved us almost 46%
- One of the decision makers when acquiring new lab equipment
- Have lab inspection-ready at all times
- Daily monitoring of STAT and stroke samples turnaround time
- Was an integral part of the group of managers that helped the hospital pass the stroke certification inspection, by maintaining almost perfect TAT on stroke samples
- Saved the hospital more than $100,000.00 on expenses since taking over, by developing a better-quality control program to avoid unnecessary expenses on QC, calibrators and reagents
- Worked with purchasing and the vendor (Ortho) to spare the company from paying a $200,000 bill, for not meeting minimum reagent purchasing requirements
- Personally, trained staff and made sure they were competent
- Worked the bench in times of staff shortage
- Monitor Performance improvement metrics, and make sure we are meeting the required expectations
- Attend and present data at weekly, monthly and quarterly meeting with physicians and other department managers
- Troubleshoot all lab equipment
- Repaired two UA analyzers after Biomed and customer support failed to do so
- Formed part of sister hospital CAP inspection team that surveyed Kaiser Lab in San Diego
- Have successfully passed all CAP Proficiency testing events
- On 12/6/2016 successfully passed JAHCO inspection with high honors
Clinical Laboratory Scientist Part time
ALTA HOSPITALS
Los Angeles Community Hospital
05.2014 - 04.2015
- CLS generalist performing tests in all lab departments
Clinical Laboratory Scientist
PRIME HEALTHCARE
WEST ANAHEIM MEDICAL CENTER
10.2013 - 05.2014
- CLS generalist performing tests in all lab departments
Clinical Laboratory Scientist
QUEST DIAGNOSTICS
03.2013 - 10.2013
- Steroids/Mass Spectrometry Department
- Duties: Sample retrieval and acceptance using lis
- Prepare assay protocols
- Setup of assays and LCMS analysis and isolation of compounds found in patient samples of body fluids (ex
- Urine, serum, saliva), following standard operating procedures
- Analysis of QCs and CV’s and reporting of results
- Preparation of reagents, standards
- Preventive maintenance and troubleshooting of LCMS equipment
Clinical Lab Scientist Supervisor
OSMAN LABORATORIES
Beirut, Lebanon
01.2006 - 01.2013
- Company Overview: Beirut, Lebanon
- CLS generalist performing tests in all lab departments
- Beirut, Lebanon
Laboratory Technician
AMERICAN RED CROSS
01.2004 - 01.2005
- Working in the Production & quarantine and labeling departments
- Duties: Quality Control
- Daily QC of BACT ALERT machine
- Daily and monthly QC of Blood Samples
- Daily QC of centrifuges, scales, welders, hoods
- Processing
- Labeling
- Bacterial testing using the BACT ALERT Machine
- Quarantine
- Irradiation
Laboratory Technician
DEL MAR ANALYTICAL
01.2003 - 01.2004
- Perform testing procedures on water, soil, air and other samples in the GCMS department of an environmental lab company
Store Manager
EL MAGO STORES
Los Angeles, USA
01.2003 - 12.2003
- Company Overview: Los Angeles, CA
- Los Angeles, CA
Medical Technologist
AMERICAN UNIVERSITY OF BEIRUT
Beirut, Lebanon
01.2001 - 01.2002
- Company Overview: Beirut, Lebanon
- Beirut, Lebanon
Education
Master’s - Medical Microbiology and Biochemistry
UNIVERSITY OF FLORIDA
01.2022
Bachelor of Science - Medical Technology
AMERICAN UNIVERSITY OF BEIRUT
01.2002
Skills
- Laboratory Management
- Productivity
- Lean Processes
- Business and Finances
- Personnel Training
- Test and equipment standardization
- Contract Negotiations
- Quality control
- Validation studies
- Calibration
- Dilutions
- Standards and QC preparation and evaluation
- Inventory control
- Preventative maintenance
- Proficient in LIS
- PC Software and Hardware
- Windows
- Internet
- Word
- PowerPoint
- HTML
- Web page building
- PC Troubleshooting
- Staff Training
- Fast typing speed
- Computer literate
- Expert in learning new instruments
Certification
- Clinical Laboratory Scientist License, CALIFORNIA DEPARTMENT OF HEALTH SERVICES, MTA 00040990, 01/2006
- Six Sigma Green Belt Certification, In Progress
Languages
Spanish
Native/ Bilingual
French
Elementary
Arabic
Elementary
Timeline
QA Consultant /Clinical Laboratory Scientist
BARLOW RESPIRATORY HOSPITAL
12.2022 - Current
Laboratory Supervisor/Clinical Laboratory Scientist
PIH HEALTH
03.2022 - Current
Laboratory Director
AVANTI / PIPELINE HOSPITALS SYSTEM
01.2020 - 06.2021
Administrative Director of Laboratory Services
VERITY HEALTH SYSTEM
09.2019 - 03.2020
Director of Laboratory
AHMC ALHAMBRA MEDICAL GROUP
08.2017 - 09.2019
Laboratory Manager
MONTEREY PARK HOSPITAL
12.2016 - 08.2017
Laboratory Director
COAST PLAZA HOSPITAL
03.2015 - 01.2017
Clinical Laboratory Scientist Part time
ALTA HOSPITALS
05.2014 - 04.2015
Clinical Laboratory Scientist
PRIME HEALTHCARE
10.2013 - 05.2014
Clinical Laboratory Scientist
QUEST DIAGNOSTICS
03.2013 - 10.2013
Clinical Lab Scientist Supervisor
OSMAN LABORATORIES
01.2006 - 01.2013
Laboratory Technician
AMERICAN RED CROSS
01.2004 - 01.2005
Laboratory Technician
DEL MAR ANALYTICAL
01.2003 - 01.2004
Store Manager
EL MAGO STORES
01.2003 - 12.2003
Medical Technologist
AMERICAN UNIVERSITY OF BEIRUT
01.2001 - 01.2002
Master’s - Medical Microbiology and Biochemistry
UNIVERSITY OF FLORIDA
Bachelor of Science - Medical Technology
AMERICAN UNIVERSITY OF BEIRUT