Ali Makabu
North Miami Beach,FL
Summary
Criminal Justice student specializing in health, safety, and environment, equipped with a solid foundation in Public Safety Management. Hands-on experience in logistics and customer service, with a focus on maintaining secure environments and effective team collaboration. Demonstrated leadership and communication skills contribute to promoting safety and community trust. Former student-athlete with a strong emphasis on discipline and time management, complemented by internship experience in a credit union.
Overview
8
8
years of professional experience
2
2
Certifications
Work History
Online Order Fulfillment Associate
The Home Depot
Miramar, USA
03.2025 - Current
- Conducted regular audits to ensure high order accuracy and inventory integrity.
- Accurately picked, packed, and staged online orders for timely fulfillment.
- Utilized handheld devices for efficient product location, scanning, and processing.
- Resolved customer inquiries regarding order status and product availability.
- Maintained precise records of orders, shipments, and inventory levels.
- Operated warehouse equipment safely to facilitate product movement.
- Assisted with stocking duties and front-end support when required.
- Organized staging areas to uphold cleanliness and safety standards.
Dock Shipping/Loading Receiver
Amazon
Miami, USA
08.2021 - 01.2025
- Facilitated product manufacture and distribution through effective receiving, storage, and distribution tasks.
- Loaded trailers with precision according to work orders for operational efficiency.
- Managed stack loading and unloading while repositioning items as directed.
- Oversaw materials and equipment during processes, notifying supervisor of any irregularities.
- Kept pace with merchandise flow within warehouse for optimal inventory management.
Food Server
Hard Rock Stadium
Miami Gardens, USA
05.2019 - 10.2019
- Fulfilled all orders with precision and promptness.
- Enhanced diner satisfaction through dedicated service delivery.
- Welcomed guests with a friendly demeanor to foster a positive experience.
- Anticipated and addressed customer needs rapidly for superior service.
- Excelled in providing customer support within a fast-paced stadium environment.
Student Intern
Credit Union
Miami, USA
06.2018 - 07.2018
- Enhanced service efficiency by facilitating communication across departments.
- Organized materials for daily activities to support branch operations.
- Scheduled appointments and managed paperwork as part of administrative support.
- Cultivated business network through engagement with Senior Executives.
- Demonstrated leadership abilities while developing business acumen.
- Established project goals to track progress and assess results.
- Nurtured positive working relationships with colleagues and management.
Education
Bachelor in Science (B.S.) - Public Safety Management - Criminal Justice
Miami Dade College
Miami, FL12-2025
Associate in Arts (A.A.) - Criminal Justice
Miami Dade College
Miami, FL04.2024
Skills
- Public safety awareness and risk prevention
- Conflict resolution and de-escalation
- Emergency response and safety procedures
- Situational awareness and observation
- Security monitoring and patrol assistance
- Team leadership and coordination
- Interpersonal communication skills
- Customer service excellence
- Time management and reliability
- Microsoft Office Suite proficiency
- Data entry and record management
- Team collaboration through athletics
- Professional development through internship
Certification
Graphic Design Certified
Affiliations
High School Football Team Member (2018–2020) – Developed teamwork, discipline, and leadership through athletics.
Volunteer, Elderly Care Home (2019–2020) – Assisted residents with daily activities and supported staff with community programs.
Intern, Credit Union Bank (2018) – Gained early professional experience in customer service and office operations.
Volunteer, Elderly Care Home (2019–2020) – Assisted residents with daily activities and supported staff with community programs.
Intern, Credit Union Bank (2018) – Gained early professional experience in customer service and office operations.
Languages
English
Full Professional
French
Limited
References
References available upon request.
Timeline
Online Order Fulfillment Associate
The Home Depot
03.2025 - Current
Dock Shipping/Loading Receiver
Amazon
08.2021 - 01.2025
Food Server
Hard Rock Stadium
05.2019 - 10.2019
Student Intern
Credit Union
06.2018 - 07.2018
Bachelor in Science (B.S.) - Public Safety Management - Criminal Justice
Miami Dade College
Associate in Arts (A.A.) - Criminal Justice
Miami Dade College