Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Overview
3
3
years of professional experience
Work History
The Tech Guys
Computer Technicians
05.2023 - Current
Performed troubleshooting and diagnosis on malfunctioning equipment.
Organized work to meet demanding production goals.
Maintained quality assurance and customer satisfaction objectives.
Inspected equipment to identify areas of wear or causes of malfunctions.
Scooter's Coffee
Barista
05.2022 - 08.2022
Served customers quickly and efficiently and created strategies to prevent delays.
Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
New World Distribution
Cashiers
06.2020 - 08.2021
Controlled inventory transactions to reconcile ordering processes with demand forecasts.
Built and maintained relationships with key suppliers and customers to support seamless operations.
Developed standard and emergency operating procedures for receiving, handling, storing, shipping and salvaging products.
Improved operational efficiency by recruiting and developing top talent to drive growth initiatives.