Ali Askari Mirza
Hicksville,USA
Summary
I am a driven and dedicated student with a lifelong passion for Mechanical Engineering. My interests span across various engineering disciplines, from aerospace to automotive and maritime, with a particular focus on HVAC systems. I thrive in hands-on projects and am committed to advancing my expertise in HVAC engineering as I work toward a career in the field.
Overview
7
7
years of professional experience
Work History
Sales Associate
IKEA
06.2024 - Current
- Enhanced productivity by 25% through process optimization and better resource allocation.
- Attended weekly team meetings to review performance goals and objectives
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
- Assisted teammates with sales-processing tasks to meet daily sales goals
- Used technology resources to assist customers in locating and selecting items
Cashier
Marshalls & HomeGoods
02.2024 - 06.2024
- Improved application success rate by 20% educating customers on eligibility requirements and optimizing documentation procedures.
- Followed company security procedures for handling large sums of money
- Performed opening and closing procedures including counting cash drawers and preparing deposits
- Processed sales transactions to prevent long customer wait times
Flooring Associate
Lowe's Home Improvement
10.2021 - 09.2023
- Increased sales by 30% by providing expert product recommendations and assisting customers in finding the right tools and materials for their projects.
- Greeted customers in a timely fashion while quickly determining their needs
- Recommended merchandise to customers based on their needs and preferences
- Responded to customer questions and requests in a prompt and efficient manner
- Contacted other store locations to determine merchandise availability
- Built relationships with customers to increase likelihood of repeat business
Check-in Agent
EVA AIR
10.2019 - 12.2019
- Provided a high level of customer service to each person by engaging customers and using active listening and interpersonal skills
- Managed online booking inquiries and assisted guests and travel partners with questions throughout the entire booking cycle
- Informed clients of essential travel information, such as travel times, transportation connections, medical and visa requirements to facilitate quality service
- Prepared customer invoices, accepted payments and processed refund and cancellation requests
- Provided follow through on all calls with confirmation
Check-in Agent
Etihad Airways
03.2018 - 11.2018
- Managed online booking inquiries and assisted guests and travel partners with questions throughout the entire booking cycle
- Informed clients of essential travel information, such as travel times, transportation connections, medical and visa requirements to facilitate quality service
- Delivered departure services to passengers at JFK Airport and ensured safety compliance during check-in and prior to boarding
- Completed services for arriving passengers at JFK Airport and ensured they got through immigration customs area successfully
Education
Bachelor of Science - Mechanical Engineering Technology
SUNY FARMINGDALE
Farmingdale, NY12.2024
Mechanical Engineering Technology
CUNY QUEENSBOROUGH COMMUNITY COLLEGE
Bayside, NYSkills
- SolidWorks
- AutoCAD
- Microsoft Word
- Microsoft Excel
- Mastercam
- Hydraulic/Pneumatic systems
- Autodesk Inventor
- Thermodynamics
- Dynamics
- HVAC
- MATLAB
- Computer-Aided Engineering
- Computer Aided Design
- Computer Aided Manufacturing
- Finite Element Analysis
- Solid Modeling
Timeline
Sales Associate
IKEA
06.2024 - Current
Cashier
Marshalls & HomeGoods
02.2024 - 06.2024
Flooring Associate
Lowe's Home Improvement
10.2021 - 09.2023
Check-in Agent
EVA AIR
10.2019 - 12.2019
Check-in Agent
Etihad Airways
03.2018 - 11.2018
Mechanical Engineering Technology
CUNY QUEENSBOROUGH COMMUNITY COLLEGE
Bachelor of Science - Mechanical Engineering Technology
SUNY FARMINGDALE
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